Posted 06 July 2006 - 11:29 AM
Posted 06 July 2006 - 12:19 PM
Click Start, then Run, type eventvwr and click "Ok". In the left pane, click on "Applications". In the right pane, look for any red error notifiers that occur at the time of the crashes. List a few of them here for me.
Posted 06 July 2006 - 01:44 PM
7/23/2006 Source: Automatic update sc
Time: 11:54:17 am Category: scheduler events
Type: error Event ID: 101
This doesnt have a red flag, but I noticed the following message:
Date: 7/3/2006 Source: ISService
Time: 11:49 AM Category: None
Type: Information Event ID: 1
User: NT authority system
Description: the description for event ID (1) in Source (ISService) cannot be found. TH local computer may not have the necessary registry info or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE=flag to retrieve this description; see Help and Support for details. The following information is part of the event: The event log file is corrupt..
This was a yellow warning:
Date: 7/3/2006 Source: Userenv
TIme: 10:18:06 AM Category: none
Type: Warning Event ID: 1517
Description: Windows saved user TOSHIBA-USER\Owner registry while an application or service was still using the registry during logg off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.
This is often cause by services running as a user account. Try configuring the srevices to run in either the localservice or networkservice account
This was the last day my laptop worked properly:
Date: 6/23/2006 Source: Application Error
Time: 3:17:05 PM Category: none
Type: Error Event ID: 1000
Description: Faulting applicatoin nmain.exe version 22.214.171.124.faulting module ascompbr.dll, version 2005:1.2.6, fault address 0x00009179
same at 3:15:52 PM and 3:15:13 PM
Before then, LiveUpdate had all these red errors:
Date: 6/23/2006 Source: automatic liveupdate sc
Time: 8:08:19 AM Category: Scheduler Events
Type: Error Event ID: 101
User: NT AUthority System
Description: Internet Connection not detected
This was the only other red error message I found not associated with LiveUpdate.
Date: 6/11/2006 Source: Application Hang
Time: 4:00:13 PM Category: (101)
Type: Error Event ID: 1002
Hanging Application IEXPLORE.EXE version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000
I hope this helps. Thanks!
Posted 06 July 2006 - 02:26 PM
Posted 07 July 2006 - 01:51 PM
Appreciate all your help...
Posted 07 July 2006 - 05:33 PM
Posted 07 July 2006 - 05:41 PM
A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time restart....if appears again... follow these steps:
Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8...
***STOP: 0x0000008E (0xc0000005, 0x80563c31, 0xf6cfa98c, 0x000000000)
beginning dump of physical memory
physical memory dump complete
contact your system administrator ... for further assistance.
I'll submit a query to the malware guys - hope this is resolved soon!
Posted 07 July 2006 - 05:48 PM
Click Start, then Run, type sfc /scannow and press "Enter". You may be asked for your installation cd during this process.
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