Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Unscanable Old Hippie


  • Please log in to reply

#1
hippiemind

hippiemind

    Member

  • Member
  • PipPipPip
  • 108 posts
When I bought my puter it came with a Plustek UB12 scanner.....worked great. Now I have gone to XP home.
The CD that came with the scanner was for use with only (98). At the Plustek site, I was able to download a package for the scanner, even though they no longer give support for this discontinued product.

When I click on the new icon I get a window with the bundled .....Action Manager (shortcut).......Scanner utility (shortcut)......and Uninstall USB Scanner (shortcut).

When I left click on Scanner Utility I get a control page for the scanner with status AS:: "unable to establish a connection."

When I click on the Action Manager 32 icon....I get a dropdown saying "Can not establish a connection with the USB scanner. Please run the appropriate utility or configuration program" I would do this if I had a clue as to what this meant.

SUGGESTIONS :whistling:

THANKS IN ADVANCE FOR YOUR ADDICTION AND A POSSIBLE CURE FOR ME.
  • 0

Advertisements


#2
austin_o

austin_o

    Retired Staff

  • Retired Staff
  • 2,089 posts
The devise may not be WXP/W2K compatible. If you are not able to find a wxp/w2k driver at the manufacturers web site, you could try http://www.driverguide.com/ You have to register but it is free. If you can't find a driver to make it work with WXP, it is time to get a new scanner.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP