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windows root>\system32\ntoskrnl.exe


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#1
nickyb78

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Hello

I left my PC on for a few hours and when I went to it I had

windows root>\system32\ntoskrnl.exe is missing or corrupt (something like that )

It told me I need to reload the file but Ive not a clue what to do. I tried pressing f10 for the wizard that could help reinstate but it took about 40 mins to load and then displayed the exact same message!


Thanks

Nicky
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#2
acklan

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Here is a MicroSoft KB article on how to fix the problem..

http://support.micro...kb;EN-US;124550
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#3
nickyb78

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I cant understand the advice in the article. Im not that good with the techie stuff on the PC. Any way of explaining in idiot speak?!


Cheers

Nicky
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#4
OwNt

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Hello nickyb78,

Do you have your XP cd handy?
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#5
nickyb78

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All I have is the recovery CD that came with the PC and it says on it not to use unless expressly told to do so!

I do have an xp cd from the laptop Im using now. Its not the same as the PC is media centre......would it work?


Thanks

Nicky
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#6
acklan

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What brand of notebook is it?
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#7
nickyb78

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Its a PC. Mesh computers.


I have somehow managed to get in via safe mode......not sure what to do now?!
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#8
nickyb78

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Sorry, you meant the one Im using...........its an hp pavilion. Its the xp home edition though and the PC is prof with Media centre.


If Im in I guess in theory I can sort out this corrup/missing file but I dont know how


Thanks

Nicky
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#9
acklan

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What brand is the damaged computer?
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#10
nickyb78

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Mesh computers - matrix torino
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