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Can't shut computer down! Help plz!


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#1
beav3r

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Ok it's been like it for about a week now.

Well it started off just being slow at shutting down.....so a couple of times i turned off by power butten.....

And then someday i click shut down.....Nothing happens for about 5 mins and then it freezez at the shut down screen! I have virus scanned my p.c with Anti virus....I have got firewalls.....Can anyone help plz?.....I have got windows xp...

Ps: If no1 can help then my pc will get messed up becuz i have to keep turning it off by the power....


Thx!
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#2
gerryf

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start > run, type
eventvwr.msc
<enter>

Right click application and choose CLEAR ALL EVENTS, do not save the log
Right click system and choose CLEAR ALL EVENTS, do not save the log

Reboot. Work with computer until error recurs. reboot

start > run, type
eventvwr.msc
<enter>

Look under systems and applications for items with red Xs that happened at the SAME time as your problem...list them here.
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#3
beav3r

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Still don't shut down thx anyway!
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#4
gerryf

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you are not gettting me

After trying to shut down, go back to event viewer and tell me what errors you see at the time you tried to shut down
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#5
beav3r

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I found 1 error called :service controll manager after shutting down?
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#6
gerryf

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Just 1, and that was at the time you shut down?

Could you please DOUBLE CLICK the error and copy and paste the information (there is a button for it on the window that pops up) into the next post
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#7
beav3r

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Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 08/07/2006
Time: 19:10:08
User: N/A
Computer: TRACY
Description:
The IPSEC Services service terminated with the following error:
The authentication service is unknown.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
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#8
beav3r

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Btw ^^^^ taht is when i have restarted pc, becuz when i try to run...(run) when the pc is shutting down it says: application falied windows is shutting down
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#9
beav3r

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My pc does shut down.....It just takes 15-30 mins....Anyway to reduce that lol...
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#10
gerryf

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that error is really not signficant to your shut down problem....are there any other errors under APPLICATION or SYSTEM?

Go to VIEW > FILTER, and uncheck information
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#11
beav3r

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Go to VIEW > FILTER, and uncheck information




How you do that?
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#12
gerryf

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ok, you're kinda new at this stuff, I think

start > run, type
eventvwr.msc
<enter>


Now, Look under system

Now, at the top, click on VIEW, choose FILTER

uncheck INFORMATION

Now look for items with red Xs that happened at the SAME time as your problem...list them here.

Now, Look under application

Now, at the top, click on VIEW, choose FILTER

uncheck INFORMATION

Now look for items with red Xs that happened at the SAME time as your problem...list them here.
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#13
beav3r

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Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 08/07/2006
Time: 21:04:37
User: N/A
Computer: TRACY
Description:
The iPodService service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.



Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7009
Date: 08/07/2006
Time: 21:04:37
User: N/A
Computer: TRACY
Description:
Timeout (30000 milliseconds) waiting for the iPodService service to connect.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.



Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 08/07/2006
Time: 21:04:30
User: TRACY\Reece
Computer: TRACY
Description:
DCOM got error "The service did not respond to the start or control request in a timely fashion. " attempting to start the service iPodService with arguments "-Service" in order to run the server:
{7A7FB085-6068-4898-8CCA-480A9187277C}

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.



For more information, see Help and Support Center at http://go.microsoft....link/events.asp.



Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 08/07/2006
Time: 19:10:08
User: N/A
Computer: TRACY
Description:
The IPSEC Services service terminated with the following error:
The authentication service is unknown.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.

Edited by beav3r, 08 July 2006 - 02:33 PM.

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#14
gerryf

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hmm, nothing there seems to indicate a shutdown problem....

Perhaps this may help?

http://www.aumha.org.../a/shtdwnxp.php
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#15
beav3r

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I'm gunna look through that cherz for da help!
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