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229 kbps download, 60 kbps upload...


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#1
pctrouble

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I have been having terrible trouble with my internet as of the last week and a half. I have my two computers networked and they are both experiencing the same problem. I've done virus and spyware checks and both are negative. What could be causing this problem? No, I haven't called my internet provider yet but it's because they are completely useless and I try to make them a last resort. Any suggestions or ideas as to why this could be happening?
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#2
ajcool123

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what speeds are you used to getting? did you try unplugging and plugging the modem back in?
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#3
pctrouble

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Usually I barely finish clicking a website and it has loaded. Now, I click the link, and it takes forever for the page to even change to the selected link, then forever to download the info on the page. Lots of times I am getting the "page not found" or "timed out" message.
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#4
emery

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Is every site slow or just certain sites?
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#5
pip22

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Check all connections to/from the modem, especially the cable connection which usually screws in. The cable is connected to the inside of the screw-in plug similar to a TV co-ax arrangement. It can gradually start to fray which affects your speed and it will eventually come away from the co-ax plug altogether.
Also, if you are currently using USB to connect it to your PC, consider using ethernet instead if that's an option.
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#6
pctrouble

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Thanks to you both. I trtied unplugging everything, and replugging everything to make sure the connections were secure. And, interestingly enough, it seems that my internet is working normally again. I'm glad I posted - I knew it had to be something simple. And you saved me having to pay the internet company from sending a guy out (it's what they ALWAYS do).
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#7
Numb Remxed

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if you're on a wireless network, the speeds may be slower depending on your distance from the router.

Also, what is your ISP's advertised download/upload rate?
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#8
rstones12

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You can always test your bandwidth speed by using these two links.

http://www.pcpitstop...t/Bandwidth.asp

http://www.dslreports.com/stest
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