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need URGENT help


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#1
ruthye

ruthye

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Hi

Hi
I download the SP2, and the firewall, delete all the graphics in my computer and shows a pop up the graphics have been remove cause they are potential virus carrier, and the ones I receive I can't see them., I have a making graphics group. and all I see is a white box with a red x. when I search for GIF or JPG in my computer the return was item not found try other word. and if I click in a graphic, a box pop up saying if I want to look in internet for the extension or if I have it in an external disk. and if I pass the tip of the mouse over one of them is said file not found. I turn off my firewall and download other one . but I still can't see any graphic nor even in internet I try to repair with the OS disk but it saids the OS in the computer is a newer version, so I can't run it again, I try a restoring point to when I change to SP2 but it still the same. help me please.
carmen

Edited by ruthye, 12 July 2006 - 06:24 AM.

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#2
Retired Tech

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If you see the message about a newer version then you are re-installing, not repairing

Download Irfanview with the plug ins and check it will open images you already have

http://www.irfanview.com
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#3
ruthye

ruthye

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Hi Keith
Good Morning , I'll read all instructions on it and I download it. hope this reolve the item.
have a beautiful day
Ruthye
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