[Retired Tech]

It's unlikely to find an error now

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Thanks Keith for the reply. Gonna leave for work in a bit and will check back to see if you posted more suggestions in about 11 hours. I appreciate your patience. FYI, I won't turn off the laptop.

Aloha!

Heens

[HEENS]

Thanks Keith for the reply. Gonna leave for work in a bit and will check back to see if you posted more suggestions in about 11 hours. I appreciate your patience. FYI, I won't turn off the laptop.

Aloha!

Heens

[HEENS]

Hi Keith,

When you made post regarding the extra windows folders, it did not show any corruption, so I left it. Is that okay? Also, I guess I will wait until you give me more advice as to how to solve this problem of mine. Sorry for being such a pain and thanks for your patience.

Heens


(I am still afraid to turn this thing off)

[Retired Tech]

Can you click start then run, type msconfig then press enter, put the dot in selective start up, remove the tick for load start up items, click apply and reboot

Click do not start the configuration utility if it shows, if it starts OK then the test will be if you switch it of, though do that overnight

[HEENS]

Okay, made sure of all the settings in msconfig, but can you explain what the test is? Do you want me to turn it off (and leave it off overnight), then report back to you with results?

thanks man

[Retired Tech]

As it reboots fine, only turning it off will make the difference

[HEENS]

I kept it off overnight and this is what happened:

First, when I rebooted, a new stop error occurred. It said"the problem seems to be caused by the following file: atikvmag.dll PAGE_FAULT_IN_NONPAGED_AREA and on the bottom of the page it said atikvmag.dll - address BFA5FFCB base at BFA50000, datestamp 438fbb95


Second, I had to get it to reboot, was in safe mode so I could do the prefetch and disc clean up, and before I could run prefetch, it showed another error IRQL_NOT_LESS_OR_EQUAL


I hope this helps you. I am leaving for work now, so I will check back tonight.

Heens

[Retired Tech]

Are you using ATI or Omega ATI drivers

[HEENS]

Sorry to sound dumb, but how can I tell which one I have?

[Retired Tech]

Good Question

Click start, My Computer, click local disc C

You should see a folder called ATI, click / open that to get a folder called support, click / open that to get a version number, say 6-1_xp_2k etc

Post that please

[HEENS]

No luck.

I went to C drive, no folder called ATI. So I poked around and found ATI Technologies folder in Program Files. I opened that and found nothing that said support. All I see are files with dll, hlx, or cnt.

Sorry.

[Retired Tech]

Download and install Everest Home Edition

Run the programme, click + next to computer then summary

Look on the right for display / video adapter

[HEENS]

I think this is what you are looking for. I posted everything (just in case)

Heens



Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name STIKMANGOLF
User Name LEE

Motherboard
CPU Type Mobile AMD Turion 64 ML-40, 1600 MHz (8 x 200)
Motherboard Name Hewlett-Packard Pavilion dv8000 (EE298AV)
Motherboard Chipset ATI Radeon Xpress 200M, AMD Hammer
System Memory 1024 MB (PC2700 DDR SDRAM)
BIOS Type Phoenix (11/07/05)

Display
Video Adapter ATI MOBILITY RADEON Xpress 200 Series (128 MB)
Video Adapter ATI MOBILITY RADEON Xpress 200 Series (128 MB)
3D Accelerator ATI Radeon Xpress 200M (RS480M)
Monitor Plug and Play Monitor
Monitor Generic Television

Multimedia
Audio Adapter ATI SB400 - AC'97 Audio Controller

Storage
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Texas Instruments PCIxx21 Integrated FlashMedia Controller
Disk Drive ST9100822A (100 GB, 5400 RPM, Ultra-ATA/100)
Optical Drive HL-DT-ST DVD-RW GWA-4082N
SMART Hard Disks Status OK

Partitions
C: (NTFS) 95181 MB (63545 MB free)

Input
Keyboard Quick Launch Buttons
Mouse Microsoft USB Wheel Mouse Optical
Mouse Synaptics PS/2 Port TouchPad

Network
Network Adapter Broadcom 802.11b/g WLAN
Network Adapter Realtek RTL8139/810x Family Fast Ethernet NIC (192.168.1.100)
Modem AC97 Soft Data Fax Modem with SmartCP

Peripherals
Printer hp deskjet 5100 series
Printer Microsoft Office Document Image Writer
USB1 Controller ATI SB400 - USB Controller
USB1 Controller ATI SB400 - USB Controller
USB2 Controller ATI SB400 - USB 2.0 Controller
USB Device Microsoft USB Wheel Mouse Optical
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery

[Retired Tech]

Do you have the software CD which came with the ATI card

[HEENS]

I ordered this laptop with everything installed. i am looking at a couple of CD's that came in the box. One says it's the Application and Driver Recovery DVD, another says it's the Operating System CD.

Are any of these the one you mean?

Thanks.