[Retired Tech]

Can you go to the ATI site, look for Radeon XP and get cat uninstaller, download and save it to a folder you create


https://support.ati....amp;folderID=27

Use search and click on the link for catalyst 5.7 and cat uninstaller is clickable for the download

Then download and save the Omega ATI 6.5 drivers from here, top link when you scroll to the download mirrors, 22MB

http://www.omegadriv...ti/win2k_xp.php

Save them to a folder you create

Click start then run, type prefetch then press enter, click edit, select all, right click any file, click delete, confirm

Run cat uninstaller and reboot

Install the Omega drivers

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Okay Keith,

All done. I did all you said. I guess the next thing might be to test it overnight again, huh? I do have another question, maybe it's for another forum in your site--I have noticed since I have had this problem the download speed is incredibly slow. The 22MB file was at a snail's pace--about 6.8kb (took a good 20 something minutes for 22megs)

Anyways, I thought maybe you might want to know that too. You have been so patient and helpful. I am sorry it took so long to follow these last steps--I am paranoid I might screw up.

Again, mahalo for all the help and I will await further instructions.

Heens

[HEENS]

Okay Keith,

All done. I did all you said. I guess the next thing might be to test it overnight again, huh? I do have another question, maybe it's for another forum in your site--I have noticed since I have had this problem the download speed is incredibly slow. The 22MB file was at a snail's pace--about 6.8kb (took a good 20 something minutes for 22megs)

Anyways, I thought maybe you might want to know that too. You have been so patient and helpful. I am sorry it took so long to follow these last steps--I am paranoid I might screw up.

Again, mahalo for all the help and I will await further instructions.

Heens

[Retired Tech]

Download this to a folder you create then run it

http://www.snapfiles...nsockxpfix.html

[HEENS]

Got it done...thanks for the download.

I guess it's time to turn it off and let you know overnight, or are there any other procedures you want be to follow?

[Retired Tech]

Does it download any quicker, or maybe stream a radio station?

[HEENS]

I tried to listen to 92.9 davefm and it streamed at 52 kb/sec. It's been so long with all these problems that I guess I will keep trying (maybe I'll download a file that is similar to the omega drivers)

But I am so optimistic that it is better. Will keep you posted.

[Retired Tech]

Hope it starts OK

Connection speeds are a law unto themselves

[HEENS]

Hi Keith,

You are not gonna believe this. Now, it will not boot up. I get various errors for the ten times I tried to start it up. I wrote down all the errors in case you ned the info. I did not go into safe mode and do the prefetch and disc cleaner procedure in case you had other things in mind.

I am using my old laptop for now. I will wait for your response. Thanks.

[Retired Tech]

Can you post the errors

See if you can get anywhere with this

Items in blue which are underlined are clickable to give more information about the process

Start the System Restore Utility at a command prompt

1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP

[HEENS]

Initial start: The BIOS in this screen is not fully ACPI compliant.
2nd try: STOP: c000021a {Fatal System Error}
3rd try: The windows logon process system process terminated unexpectedly with a status of 0x0000354, as well as The procedure entry point RpcErrorGetNextRecord could not be located in the dynamic link library RPCRT4.dll
4th try: IRQL_NOT_LESS_OR_EQUAL
5th try: same as 4th try
6th try: small box saying "Windows encountered problem, needs to shut down"
7th try: Small bos saying "Dr Watson Postmortem Debugger has encountered a problem, needs to shut down"
8th try: black screen with arrow/pointer in stationary position
9th try: same as 4th try
10th try: same as above

So I will wait before I proceed with your last post, in case you wanted to see this first. Also, I have to leave the house for work soon, So if it is alright, I'll continue this when I return. (i wish I could call in sick)

Thanks man....

[Retired Tech]

Will see what is available, maybe a BIOS update if you post the make and model of motherboard from Everest / summary

[HEENS]

I could not get into the restore via safe mode with command prompt. It gave me another IRQL error. So I resorted to the prefetch/disc clean up via safe mode. It started up okay, and here is the Everest items. I posted the entire log. I hope that is what you are looking for.

Thanks.


Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)

Motherboard
CPU Type Mobile AMD Turion 64 ML-40, 1600 MHz (11 x 145)
Motherboard Name Hewlett-Packard Pavilion dv8000 (EE298AV)
Motherboard Chipset ATI Radeon Xpress 200M, AMD Hammer
System Memory 1024 MB (PC2700 DDR SDRAM)
BIOS Type Phoenix (11/07/05)

Display
Video Adapter ATI MOBILITY RADEON XPRESS 200 (Omega 3.8.252) (128 MB)
Video Adapter ATI MOBILITY RADEON XPRESS 200 (Omega 3.8.252) (128 MB)
3D Accelerator ATI Radeon Xpress 200M (RS480M)
Monitor Plug and Play Monitor
Monitor Generic Television

Multimedia
Audio Adapter ATI SB400 - AC'97 Audio Controller

Storage
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Texas Instruments PCIxx21 Integrated FlashMedia Controller
Disk Drive ST9100822A (100 GB, 5400 RPM, Ultra-ATA/100)
Optical Drive HL-DT-ST DVD-RW GWA-4082N
SMART Hard Disks Status OK

Partitions
C: (NTFS) 95181 MB (63369 MB free)

Input
Keyboard Quick Launch Buttons
Mouse Microsoft USB Wheel Mouse Optical
Mouse Synaptics PS/2 Port TouchPad

Network
Network Adapter Broadcom 802.11b/g WLAN
Network Adapter Realtek RTL8139/810x Family Fast Ethernet NIC (192.168.1.100)
Modem AC97 Soft Data Fax Modem with SmartCP

Peripherals
Printer hp deskjet 5100 series
Printer Microsoft Office Document Image Writer
USB1 Controller ATI SB400 - USB Controller
USB1 Controller ATI SB400 - USB Controller
USB2 Controller ATI SB400 - USB 2.0 Controller
USB Device Microsoft USB Wheel Mouse Optical
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery

[Retired Tech]

Is this the model

HP Pavilion dv8000 CTO Notebook PC

[HEENS]

yes, it is a pavillion dv8000

[wannabe1]

Hi HEENS...

Have you created the recovery cd set since purchasing your machine? HP allows you to create this set only once.

Have you tried booting the machine into Safe Mode?

wannabe1