More information given:
I also have an XP Windows computer, and I have a DSL WESTELL Modem Model 6100. My problem is that after my computer is turned on, about an hour after usage on internet, my internet light blinker stops blinking and there's no connection. Once I wait about 2-4 minutes, the light starts blinking again and my internet starts working, but after it's stopped working once, the connection of my internet keeps not working every 5-10 minutes and then repeats everything all over again until I turn my computer or restart my computer again.
Are there any other computers in your household? If so, do they experience the same issue? The activity light on your modem could stop blinking if your computer stops sending requests; the obvious steps to take are to determine if it's an issue with your computer, adapter or modem -- connecting a different computer would help to isolate this.
Please goto Start
--> type EVENTVWR
and press OK
--> Now, look under the System
log for any errors and/or warnings. If you find any, please post the relevant heading, along with the details inside by double clicking on the error/warning, and then copy/pasting the information from within. You should be looking for errors that occur around the time of the disconnect, however please post all recent errors.
The next time you lose interent activity, can you regain a connection by going to Start
--> type CMD
--> press OK
. Now type:
- ipconfig /release -- wait for the connection to release; then
- ipconfig /renew -- wait for the connection to re-establish, or alternately for an error message to display -- if it is an error message, please post the message.
Also, are you connecting to the modem through a router, or is it a direct link to the modem? Wireless or wired?