Can't get Norton Antivirus to open in 'Safe' Mode
#1
Posted 13 July 2006 - 03:38 AM
#2
Posted 13 July 2006 - 03:42 AM
But as I said, I'm not sure about that.
Should be in the Symantec documentation, though
#3
Posted 13 July 2006 - 03:07 PM
#4
Posted 13 July 2006 - 04:49 PM
Depending on what type of virus it is, Symantec may have a separate downloadable file that cleans up the virus, if the main program hasn't find it already.
#5
Posted 13 July 2006 - 09:11 PM
you seem to def. know your stuff so i was wondering if you'd have any advice as to how to get rid of this 'downloader' virus off my computer, it says its specifically in my system32 folder "egai32.dll" but it won't delete it using Norton regularly and i cant manually delete it because everytime i try to it says,"Cannot delete: It is being used by another person or persons, Close any programs that might be using this file and try again." Any thoughts would def. be appreciated.
restless
#6
Posted 13 July 2006 - 09:18 PM
f you're having problems deleting a file, you might consider using WhoLockMe. The program has a handy Explorer extension, which shows which Windows process is locking the file. One click kills the process (a virus, Trojan, spyware, or in my case, a dialog box enhancer), after which you can delete the tenacious hanger-on.
http://www.pcworld.c...id,25368,00.asp
Edited by happyrck, 13 July 2006 - 09:19 PM.
#7
Posted 13 July 2006 - 10:04 PM
get wholockme....you will be able to stop any process using it and kill it..
f you're having problems deleting a file, you might consider using WhoLockMe. The program has a handy Explorer extension, which shows which Windows process is locking the file. One click kills the process (a virus, Trojan, spyware, or in my case, a dialog box enhancer), after which you can delete the tenacious hanger-on.
http://www.pcworld.c...id,25368,00.asp
okay, downloaded it, followed all the instructions, when i click on the .exe file, all i get is a message that goes:
No file name specifed
Usage: "WhoLockMe [-m] [-f] filename"
-m : Display the DialogBox at the mouse position
-f : Don't test if file exists
In the mean time, i tried a program called "Suredelete" and it couldn't get rid of it
Edited by restless, 13 July 2006 - 10:11 PM.
#8
Posted 13 July 2006 - 10:16 PM
Try Move on Boot. It really sounds like you need to pay a visit to the Malware Forum. We can't give you malware advice in this forum...
wannabe1
#9
Posted 13 July 2006 - 10:17 PM
Hi restless...
Try Move on Boot. It really sounds like you need to pay a visit to the Malware Forum. We can't give you malware advice in this forum...
wannabe1
okay, if this doesn't work, i will... sorry about not knowing which forum discussion goes where
#10
Posted 13 July 2006 - 10:22 PM
#11
Posted 13 July 2006 - 10:52 PM
Not a problem...you've kind of got a dual issue here. The malware team can get the stuff that the scanners can't touch...that's the way to go if you suspect an infection.
well the move on boot seemed to work... thanks for all the help everyone
#12
Posted 13 July 2006 - 10:54 PM
Seriously consider the malware suggestion, though...sounds like you need it.
wannabe1
#13
Guest_rushin1nd_*
Posted 13 July 2006 - 11:49 PM
http://files5.majorg...dmin/symnrt.exe
Not sure what you were trying to post here, rushin1nd, but it was huge...I copied it to notepad and attached it.
wannabe1
Attached Files
Edited by wannabe1, 14 July 2006 - 12:28 AM.
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