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kbdvid.dll popping up as a virus - what do i do?


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#1
AbsolutStoli

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ok, this is a bit weird, because i cant find anything in yahoo or google for "kbdvid.dll" and the only thing that comes up for "kbdvid" is that its a driver for the keyboard and video card in OS9, which is obviously a mac opsys. and i definitely am using XP.

norton keeps poping up and telling me that this file is a virus or is infected, but cant clean or quarantine it. i also cant manually delete it because its telling me it is in use. and when i check the properties its saying that it is an unknown application that is using it.

this pops up every time a new IE window opens. i started getting this today, after i downloaded a company software/network update. these are required, so thats definitely not a cause for the virus. the curious thing is that before the update i used to get popups for a registry cleaner or systemdoctor or partypoker or a some stupid survey site...just annoying popups. these have stopped since the download. but this kbdvid.dll problem is in its place.

so, any idea what i can do? im planning on running hijackthis when i get home, but adaware or spybot s&d didnt pick up whatever is causing this thing. i need help. if this is an actual keyboard and vid card driver, i really dont know how i can remove the file while the computer is working, since one of those, and most likely both, will be in use at all times. thanks.
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#2
dsenette

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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