Another Blue screen topic
Posted 13 July 2006 - 10:52 PM
Posted 13 July 2006 - 11:01 PM
Will the machine start in Safe Mode by tapping the F8 key during bootup? Sounds like it may be hardware related.
Posted 13 July 2006 - 11:14 PM
Posted 13 July 2006 - 11:18 PM
ERROR and under Sourcec it says DCOM event: 10005
Then about 7 more under that say:
ERROR Source: Service Controll Manager Event: 7001 (although one of them is 7026)
Posted 13 July 2006 - 11:29 PM
This could be any one of a number of problems. Norton can cause this, as can a RAM problem, a video adapter or other hardware, or even a corrupt driver.
Let me know on the Norton...
Posted 13 July 2006 - 11:40 PM
Let's uninstall it from Safe Mode using Add or Remove Programs in Control Panel. Uninstall the main application first, then Live Update, then Live Reg. See if it will then allow you to boot normally. Be forwarned, if the Norton application is damged, it may have problems uninstalling...there are removal tools we can use if this is the case.
Edited by wannabe1, 13 July 2006 - 11:41 PM.
Posted 13 July 2006 - 11:43 PM
Posted 13 July 2006 - 11:46 PM
Let's wait and see what the problem is, then we'll look at the performance issues.
Posted 13 July 2006 - 11:50 PM
Posted 14 July 2006 - 12:02 AM
Run Avast!, then run Disk Cleanup and Disk Defragmenter from System Tools (Start>All Programs>Accessories>System Tools)...that will clean the disk up a bit and organize the files.
I've got to get some sleep (midnight here), but that will give you some things to do that are bound to help some. Let me know how it goes...I'll check back in the morning.
Posted 14 July 2006 - 12:08 AM
Posted 14 July 2006 - 12:13 AM
If you have the Recovery cd, you'd simply put the cd in the drive and restart. If it's on a partition, there should be a key to press during bootup to access the recovery files...you'd have to check the documentation for your machine for that.
There may also be a way to make the recovery cd from the hidden partition...that would also be explained in the manual.
Posted 14 July 2006 - 12:15 AM
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