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my internet is not working


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#1
dlg_mla1

dlg_mla1

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My internet is not working!!! HELP!!! I have a router and wireless, It says I have connection but There be no internet.... HELP!!!! I have tried everything.... including

Creating a new connection...
unplugging.....
throwing computer.... :whistling:
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#2
Johanna

Johanna

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How do you connect to the Internet> dsl, cable, what? Did it ever work? When did it stop working? Are you sure you're not online? (Sometimes our shortcuts get corrupted) Have you talked to your ISP to see if they are having service issues? Throwing computers is not nearly as satisfying as running over them with a truck.
Johanna
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#3
startechie

startechie

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turn off your firewall.
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#4
Johanna

Johanna

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We generally only recommend turning off a firewall for diagnostic purposes, and only after we have exhausted other possible conflicts. Indiscriminately turning off a firewall is not good advice.

Startechie- let the poster answer the questions, and we will proceed from there.
Johanna
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