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#1
larkin600

larkin600

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Lately I've started experiencing problems I've never had before with this application, Ad-Aware. It's a great program but just recently it just all of a sudden started freezing up after scanning 50+ files. For some reason or another it comes to an exe. file in my antiivirus software which is Avast and shuts off. Is anyone else having such problems? I know that lavasoft have been having problems with their server but that shouldn't affect the functionality of the Ad-Aware program on my computer should it?
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#2
don77

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Hello larkin600 and welcome,

Have you tried running Ad-aware in safe mode ?

The servers do get busy but that should have nothing to do with the running of it on your machine

Give this a run please, try in normal mode first

Select "Perform Full System Scan" and press "Next". When the scan has completed, click "Show Logfile".

Attach the log file to this topic,

If you know exactly what the name of the files is could post it here as well please
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#3
larkin600

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I ran Ad-Aware in safe mode and it ran great it found 2 bad files in the registry and I quarantine them. When trying to run in regular mode it still doesn't work. I think I sent you the file log you requested. I don't think I bumble that up and by the way thank you so much. Us senior citizens have to figure out how to make these attachments to the request. I'm new to the this site and I must say it is a great one.
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#4
don77

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it didn't attach,
Please post the log here and I will take it from there
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#5
larkin600

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Ad-Aware SE Build 1.06r1
Logfile Created on:Saturday, July 15, 2006 1:20:40 PM
Using definitions file:SE1R114 08.07.2006
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References detected during the scan:
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MRU List(TAC index:0):12 total references
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Ad-Aware SE Settings
===========================
Set : Search for negligible risk entries
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan my Hosts file

Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Ignore spanned files when scanning cab archives
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Block pop-ups aggressively
Set : Automatically select problematic objects in results lists
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Include alternate data stream details in log file
Set : Show splash screen
Set : Backup current definitions file before updating
Set : Play sound at scan completion if scan locates critical objects


7-15-2006 1:20:40 PM - Scan started. (Full System Scan)

MRU List Object Recognized!
Location: : C:\Documents and Settings\Administrator\recent
Description : list of recently opened documents


MRU List Object Recognized!
Location: : .DEFAULT\software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct3d


MRU List Object Recognized!
Location: : S-1-5-18\software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct3d


MRU List Object Recognized!
Location: : .DEFAULT\software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct X


MRU List Object Recognized!
Location: : S-1-5-18\software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct X


MRU List Object Recognized!
Location: : S-1-5-21-1960408961-1035525444-682003330-500\software\microsoft\search assistant\acmru
Description : list of recent search terms used with the search assistant


MRU List Object Recognized!
Location: : S-1-5-21-1960408961-1035525444-682003330-500\software\microsoft\windows\currentversion\explorer\comdlg32\lastvisitedmru
Description : list of recent programs opened


MRU List Object Recognized!
Location: : S-1-5-21-1960408961-1035525444-682003330-500\software\microsoft\windows\currentversion\explorer\comdlg32\opensavemru
Description : list of recently saved files, stored according to file extension


MRU List Object Recognized!
Location: : S-1-5-21-1960408961-1035525444-682003330-500\software\microsoft\windows\currentversion\explorer\recentdocs
Description : list of recent documents opened


MRU List Object Recognized!
Location: : S-1-5-21-1960408961-1035525444-682003330-500\software\microsoft\windows\currentversion\explorer\runmru
Description : mru list for items opened in start | run


MRU List Object Recognized!
Location: : .DEFAULT\software\microsoft\windows media\wmsdk\general
Description : windows media sdk


MRU List Object Recognized!
Location: : S-1-5-18\software\microsoft\windows media\wmsdk\general
Description : windows media sdk


Listing running processes
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#:1 [smss.exe]
FilePath : \SystemRoot\System32\
ProcessID : 156
ThreadCreationTime : 7-15-2006 6:18:32 PM
BasePriority : Normal


#:2 [csrss.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 220
ThreadCreationTime : 7-15-2006 6:18:35 PM
BasePriority : Normal


#:3 [winlogon.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 244
ThreadCreationTime : 7-15-2006 6:18:35 PM
BasePriority : High


#:4 [services.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 288
ThreadCreationTime : 7-15-2006 6:18:37 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Services and Controller app
InternalName : services.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : services.exe

#:5 [lsass.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 300
ThreadCreationTime : 7-15-2006 6:18:37 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : LSA Shell (Export Version)
InternalName : lsass.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : lsass.exe

#:6 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 448
ThreadCreationTime : 7-15-2006 6:18:38 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:7 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 492
ThreadCreationTime : 7-15-2006 6:18:39 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:8 [msmpeng.exe]
FilePath : E:\
ProcessID : 524
ThreadCreationTime : 7-15-2006 6:18:39 PM
BasePriority : Normal
FileVersion : 1.1.1347.0
ProductVersion : 1.1.1347.0
ProductName : Windows Defender
CompanyName : Microsoft Corporation
FileDescription : Service Executable
InternalName : MsMpEng.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : MsMpEng.exe

#:9 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 588
ThreadCreationTime : 7-15-2006 6:18:39 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:10 [spysweeper.exe]
FilePath : E:\Spy Sweeper\
ProcessID : 640
ThreadCreationTime : 7-15-2006 6:18:40 PM
BasePriority : Normal
FileVersion : 3,0,5,1286
ProductVersion : 3, 0
ProductName : Spy Sweeper SDK
CompanyName : Webroot Software, Inc.
FileDescription : Spy Sweeper Engine
LegalCopyright : Copyright © 2002 - 2006, All Rights Reserved.
LegalTrademarks : Spy Sweeper is a trademark of Webroot Software, Inc.
OriginalFilename : SpySweeper.exe

#:11 [explorer.exe]
FilePath : C:\WINDOWS\
ProcessID : 948
ThreadCreationTime : 7-15-2006 6:18:51 PM
BasePriority : Normal
FileVersion : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 6.00.2900.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : EXPLORER.EXE

#:12 [ad-aware.exe]
FilePath : C:\Documents and Settings\Administrator\Desktop\
ProcessID : 1180
ThreadCreationTime : 7-15-2006 6:20:13 PM
BasePriority : Normal
FileVersion : 6.2.0.237
ProductVersion : SE 106
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft AB Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved

Memory scan result:
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New critical objects: 0
Objects found so far: 12


Started registry scan
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Registry Scan result:
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New critical objects: 0
Objects found so far: 12


Started deep registry scan
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Deep registry scan result:
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New critical objects: 0
Objects found so far: 12


Started Tracking Cookie scan
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Tracking cookie scan result:
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New critical objects: 0
Objects found so far: 12



Deep scanning and examining files (C:)
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Disk Scan Result for C:\
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New critical objects: 0
Objects found so far: 12


Deep scanning and examining files (D:)
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Disk Scan Result for D:\
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New critical objects: 0
Objects found so far: 12


Deep scanning and examining files (E:)
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Disk Scan Result for E:\
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New critical objects: 0
Objects found so far: 12


Deep scanning and examining files (F:)
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Disk Scan Result for F:\
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New critical objects: 0
Objects found so far: 12


Deep scanning and examining files (G:)
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Disk Scan Result for G:\
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New critical objects: 0
Objects found so far: 12


Scanning Hosts file......
Hosts file location:"C:\WINDOWS\system32\drivers\etc\hosts".
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Hosts file scan result:
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0 entries scanned.
New critical objects:0
Objects found so far: 12




Performing conditional scans...
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Conditional scan result:
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New critical objects: 0
Objects found so far: 12

1:23:06 PM Scan Complete

Summary Of This Scan
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Total scanning time:00:02:25.875
Objects scanned:91664
Objects identified:0
Objects ignored:0
New critical objects:0
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#6
don77

don77

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Hello larkin600
Thats a clean log it gave you problems with the file again ?

Could you please post the name of the file for me and I will get it off to the folks at Lavasoft, Basically what is happening its finding a file that is good but for some reason determining it bad its what we call a false possitive,

Give Spybopt a run if you haven't already to be sure Spybot 1.4

I m running off for a few days vacation I will check back in when I return home :whistling:
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