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Runtime Error! Please Help


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#1
azntigerdude

azntigerdude

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Hi, I keep getting the error:

Microsoft Visual C++ Library
Runtime Error! Program: C:\WINDOWS\EXPLORER.EXE
abnormal program termination

i have to press OK and then my explorer shuts down ths making all my icons disappear!
i dont know how to fix this. does anyone have a solution?

here is my hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 1:00:27 AM, on 3/16/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\AIM\AIM.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\VERIZON ONLINE\SUPPORTCENTER\SMARTBRIDGE\MOTIVESB.EXE
C:\PROGRAM FILES\VERIZON ONLINE\WINPOET\WINPPPOVERETHERNET.EXE
C:\WINDOWS\SYSTEM\HFFSRV.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
C:\WINDOWS\TEMP\~ACETEMP\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.outwar.co...d=boogerbooger1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
O2 - BHO: (no name) - {D59C721B-A42E-4687-B762-AC87B8804979} - C:\WINDOWS\SYSTEM\BEP.DLL (file missing)
O2 - BHO: (no name) - {88CB2428-CBC2-B16E-BA8D-E79B1BAC3EC1} - C:\WINDOWS\SYSTEM\CXTGI.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Window Shades - {B5B57F4F-EFA5-11D4-A971-444553540000} - C:\PROGRA~1\GMMCOM~1\WINDOW~1\WINDOW~1.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\PROGRAM FILES\VERIZON ONLINE\VISUALIPINSIGHT\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\PROGRAM FILES\VERIZON ONLINE\VISUALIPINSIGHT\IPMon32.exe"
O4 - HKLM\..\Run: [a-winpoet-service] "C:\Program Files\Verizon Online\WinPoET\winpppoverethernet.exe"
O4 - HKLM\..\Run: [HFFSRV.EXE] C:\WINDOWS\SYSTEM\HFFSRV.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O8 - Extra context menu item: View This Page in Firefox - file://C:\WINDOWS\Application Data\Mozilla\Firefox\Profiles\hgspyknx.default\extensions\{5D558C43-550F-4b12-84AB-0D8ABDA9F975}\firefoxviewpage.html
O8 - Extra context menu item: Open Link Target in Firefox - file://C:\WINDOWS\Application Data\Mozilla\Firefox\Profiles\hgspyknx.default\extensions\{5D558C43-550F-4b12-84AB-0D8ABDA9F975}\firefoxviewlink.html
O8 - Extra context menu item: &Search - http://bar.mywebsear...earch.html?p=ZN
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM\AIM.EXE
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Microsoft AntiSpyware helper - {B154077F-7084-4435-807D-5899BDA071E0} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {B154077F-7084-4435-807D-5899BDA071E0} - (no file) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://cgi.verizon.net/bookmarks/bmredir.asp?region=east&bw=dsl&cd=4.0&bm=ho_home
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.skoobidoo.com
O15 - Trusted Zone: *.ysbweb.com
O15 - Trusted Zone: *.slotchbar.com
O15 - Trusted Zone: *.windupdates.com (HKLM)
O15 - Trusted Zone: *.skoobidoo.com (HKLM)
O15 - Trusted Zone: *.ysbweb.com (HKLM)
O15 - Trusted Zone: *.slotchbar.com (HKLM)
O15 - Trusted IP range: 67.19.185.246
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#2
azntigerdude

azntigerdude

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By the way, that error message seems to pop up only when I am dealing with folders. Like closing, opening, or transferring files from folder to folder.

Any help is GREATLY appreciated.
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