[vicki2314]

A friend of mine just bought a used PC and discovered tons of junk on it and would like to reset the computer to its original settings as if it was brand new. The computer did not come with any start up discs, boot discs, Windows XP disc, nothing. Also, we have no idea what the administrator's password is and can only use the computer as a 'guest'. The operating system is Windows XP Home edition.

The solution I've found so far is to format the hard drive and reinstall Windows XP. However I am concerned because I have no operating system disc to reinstall. I have found the boot disc on Microsoft's website and have found a program at www.killdisc.com but I'm really looking for step by step instructions on how to approach this so I will end up with a working PC at the end!

Please help! Thanks!

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If i was you i would ask the person who they got it from the password for administrator

[Chris_UK]

If i was you i would ask the person who they got it from the password for administrator

[vicki2314]

the computer was bought from a pawn shop as is...

Edited by vicki2314, 15 July 2006 - 07:05 PM.

[Retired Tech]

The boot disc won't install an operating system

[vicki2314]

The boot disc won't install an operating system

that's what I thought.

so what do you suggest I do?

[Retired Tech]

You need to leave the operating system on, then if you need to replace files or repair it, you can do it with a borrowed CD

What are classing as junk?

[vicki2314]

What are classing as junk?

there are many illegal copies of programs and games along with KAZAA and I'm sure a huge load of spyware and malware to go with it.

[Retired Tech]

Remove what you can of the unwanted bits with control panel, add and remove, post back with the ones you cannot shift

[vicki2314]

ok I'll try that, thanks

Edited by vicki2314, 15 July 2006 - 08:09 PM.