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computer creates new dial up connections on its ow


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#1
chevyv8

chevyv8

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<_< I was using IE, but I just loaded mozilla on the advice of my geek brother. I ran spybot and trend micro housecall to clean up any problems and all is better except one thing. After i dial up my ISP, it connects, but then creates a new dial up connection and tries to dial some unknown number after disconnecting me. If I pick up the phone line I can hear verbal error messages and it doesn't connect. In a minute or so I can reconnect to my ISP and everything is fine. The only other thing is a box occasionally popping up saying "already running". Please....help..........
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#2
admin

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Welcome chevyv8 <_<

Sounds like your infected by a dialer. These attempt to dial an oversees number and charge very high rates to your phone bill. If by chance you notice something on your bill, reply back and we can help you with some info that won't require you to pay it.

Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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#3
chevyv8

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Logfile of HijackThis v1.97.7
Scan saved at 7:10:32 PM, on 4/30/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\WINDOWS\system32\ps2.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\runwin32.exe
C:\WINDOWS\wininet32.exe
C:\WINDOWS\windial32.exe
C:\PROGRA~1\MOZILLA.ORG\MOZILLA\MOZILLA.EXE
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 1 for hjt.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchmeu...ch.php?aid=1057
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchmeu...ch.php?aid=1057
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchmeu...ch.php?aid=1057
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchmeu...ch.php?aid=1057
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchmeu...ch.php?aid=1057
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchmeu...ch.php?aid=1057
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.searchmeu...ch.php?aid=1057
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchmeu...ch.php?aid=1057
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchmeu...ch.php?aid=1057
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-92C6-CE7EB590A94D} - C:\WINDOWS\2020search2.dll
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: 2020SEARCH2 - {4E7BD74F-2B8D-469E-92C6-CE7EB590A94D} - C:\WINDOWS\2020search2.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [checktime] c:\program files\HPSelect\Frontend\ct.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [Srng] C:\Program Files\Srng\Srng.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [runwin32] C:\WINDOWS\runwin32.exe
O4 - HKCU\..\Run: [wininet32] C:\WINDOWS\wininet32.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\PROGRA~1\MOZILLA.ORG\MOZILLA\MOZILLA.EXE" -turbo
O9 - Extra button: PartyPoker.com (HKLM)
O9 - Extra 'Tools' menuitem: PartyPoker.com (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .flc: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Blackjack - http://download.game...nts/y/jt0_x.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c381/chat.cab
O16 - DPF: Yahoo! Dominoes - http://download.game...ts/y/dot4_x.cab
O16 - DPF: Yahoo! Poker - http://download.game...nts/y/pt1_x.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...ector/swdir.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540002} (CInstall Class) - http://www.wildtange...ave/Install.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg...v45/yacscom.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yaho...s/yinst0401.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yim...ctl_0_0_0_1.ocx
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamesp...nch/alaunch.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai....23/cpbrkpie.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c.../ymmapi_416.dll
O16 - DPF: {C7B05B62-C8D7-438C-840B-4994DAAA8EEE} - http://webpdp.gator....ptdmgainads.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553542500} - http://active.macrom...abs/swflash.cab
O16 - DPF: {E13F1132-4CA0-4005-84D3-51406E27D269} (BTDownloadCtrl Control) - http://www.shockwave...ownloadCtrl.cab
O16 - DPF: {FC3A74E5-F281-4F10-AE1E-733078684F3C} (Downloader Class) - http://www.2020searc.../2020Search.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6ABA354E-1FE5-4795-85EE-057EF2EBEAD7}: NameServer = 169.207.1.3 204.29.202.6
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#4
chevyv8

chevyv8

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One other note to go along with the log file-that searchmeup.com keeps inserting itself into my registry as my home page, even after I go through regedit, change it and reboot per the instructions from trend micro. Any help is GREATLY appreciated.Thanks
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#5
ditto

ditto

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Hey Chevyv8!

Put HiJack This into its own directory. For example C:\HJT

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchmeu...ch.php?aid=1057
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchmeu...ch.php?aid=1057
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchmeu...ch.php?aid=1057
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchmeu...ch.php?aid=1057
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchmeu...ch.php?aid=1057
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchmeu...ch.php?aid=1057
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.searchmeu...ch.php?aid=1057
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchmeu...ch.php?aid=1057
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchmeu...ch.php?aid=1057
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-92C6-CE7EB590A94D} - C:\WINDOWS\2020search2.dll
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Srng] C:\Program Files\Srng\Srng.exe

Reboot your computer
Download AVG- Anti Virus Tool and please run it.

Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log.


ditto
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#6
chevyv8

chevyv8

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thanks ditto-I did everything as you wrote and am adding the new log.The AVG program found a trojan horse dialer.7.b and locked it away. I'll give it a day or two and see if it alll stays normal and re-post the results. Thanks for all your help. <_<
Logfile of HijackThis v1.97.7
Scan saved at 3:26:05 PM, on 5/1/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\WINDOWS\system32\ps2.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\runwin32.exe
C:\PROGRA~1\MOZILLA.ORG\MOZILLA\MOZILLA.EXE
C:\WINDOWS\wininet32.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 2 for hjt.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-92C6-CE7EB590A94D} - (no file)
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [checktime] c:\program files\HPSelect\Frontend\ct.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [runwin32] C:\WINDOWS\runwin32.exe
O4 - HKCU\..\Run: [wininet32] C:\WINDOWS\wininet32.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\PROGRA~1\MOZILLA.ORG\MOZILLA\MOZILLA.EXE" -turbo
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: PartyPoker.com (HKLM)
O9 - Extra 'Tools' menuitem: PartyPoker.com (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .flc: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Blackjack - http://download.game...nts/y/jt0_x.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c381/chat.cab
O16 - DPF: Yahoo! Dominoes - http://download.game...ts/y/dot4_x.cab
O16 - DPF: Yahoo! Poker - http://download.game...nts/y/pt1_x.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...ector/swdir.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540002} (CInstall Class) - http://www.wildtange...ave/Install.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg...v45/yacscom.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yaho...s/yinst0401.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yim...ctl_0_0_0_1.ocx
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamesp...nch/alaunch.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai....23/cpbrkpie.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c.../ymmapi_416.dll
O16 - DPF: {C7B05B62-C8D7-438C-840B-4994DAAA8EEE} - http://webpdp.gator....ptdmgainads.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553542500} - http://active.macrom...abs/swflash.cab
O16 - DPF: {E13F1132-4CA0-4005-84D3-51406E27D269} (BTDownloadCtrl Control) - http://www.shockwave...ownloadCtrl.cab
O16 - DPF: {FC3A74E5-F281-4F10-AE1E-733078684F3C} (Downloader Class) - http://www.2020searc.../2020Search.cab
  • 0

#7
admin

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Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.
C:\WINDOWS\runwin32.exe
C:\WINDOWS\wininet32.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:8080
O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-92C6-CE7EB590A94D} - (no file)
O4 - HKCU\..\Run: [runwin32] C:\WINDOWS\runwin32.exe
O4 - HKCU\..\Run: [wininet32] C:\WINDOWS\wininet32.exe
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai....23/cpbrkpie.cab
O16 - DPF: {FC3A74E5-F281-4F10-AE1E-733078684F3C} (Downloader Class) - http://www.2020searc.../2020Search.cab

Then reboot and delete:
C:\WINDOWS\wininet32.exe
C:\WINDOWS\runwin32.exe

How do you prevent spyware from being installed again? We strongly recommend installing SpywareBlaster (it's free for personal use).

Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.
Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
Restrict the actions of potentially dangerous sites in Internet Explorer.
Consumes no system resources.

Download, run, check for updates, download updates, select all, protect against checked. All done. Check for updates every couple of weeks. If you have any errors running the program like a missing file see the link at the bottom of the javacool page.
Link to SpywareBlaster: http://www.javacools...areblaster.html

It's also very important to keep your system up to date to avoid unnecessary security risks. Click Here to make sure that you have the latest patches for Windows.
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