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explorer.exe acting weird on shutdown/logoff


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#1
emery

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Whenever I log off or shut down my machine, a message will pop up telling me explorer.exe is not responding. This happens just after I click ''shutdown'' or ''log off''. It's usually just explorer.exe acting like this but sometimes there are other processes that have this problem.

Can anyone help me getting this back to normal?

Thanks.

Emery.
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#2
Retired Tech

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Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this

Check the anti virus is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

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#3
emery

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Keith,

thanks for your reply. I'm following your steps right now.

I will get back to you when it's done.
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#4
emery

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Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot


This asked me for my windows xp professional cd. I don't have that. I have xp Home. I tried my home cd but that didn't do the trick. It said: you placed the wrong cd. Please place your windows xp professional setup cd in the drive. I had to skip this part of your instructions because it didn't work with my xp Home cd.

I followed all the other steps but explorer still hangs when I try to shutdown or logoff.

Thanks for your help.
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#5
Retired Tech

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Open Tune Up, click customize and analyze, click Tune Up system control, scroll down to start and maintenance, click exit, put the dot in close programmes automatically

Click apply
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#6
emery

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Keith, that fixed it! :blink:

Thanks for helping me fix my problem. I was really getting mad at myself for not getting it to work.

I am so happy this annoyance is done with now.

THANKYOU! :whistling:

Emery.
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#7
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Thank You for letting me know
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