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Explorer Error/run32dll Error


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#1
slowpoke

slowpoke

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Hello I've been reading quit a bit here as of late. (new here) Been try to fix my problem by read others first.. Had the old spyware/adware problem,thanks to my daughter and her e-mail/messanger use..Already ran spybot,adaware,SWshredder,and even hijack this..Have taken out a lot of junk..But I keep Getting rundll32.dll error, and Explorer Error..I had Addestroyer,some thing called greatsearch,and zestyfind in here and have take them out with said tools.. I noticed in the reg.. theres a folder that all these were in together, and now that I have taken them out theres a run32.dll,run32,and a file mtvcp.cpy.dll file in there. I checked out my dads computer and looked in his reg.. and these are not in his..I'm woundering if this might be the problem? Don't wanna mess things up so It thought i'd ask you pro for HELP.. Please any advice will be much apprecited..

Thanks, ps.. This site is awsome
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#2
admin

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Thanks for registering slowpoke <_<

I'm confident we can help you. Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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#3
slowpoke

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Thanks for the quick reply..I've just noticed that another pop-up thats been coming up called spyblocs.Its also in the same registry folder,HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Doc Find Spec MRU..And now that this pops up the error does not occur..hmm..

Heres my hijack this log

Logfile of HijackThis v1.97.7
Scan saved at 2:53:18 AM, on 5/1/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\NORTON CLEANSWEEP\CSINJECT.EXE
C:\WINDOWS\RUNSERVICE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\MSIECD16.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEADM.EXE
C:\COMPAQ\CPQINET\CPQINET.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\LVCOMS.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\AWS\WEATHERBUG\WEATHER.EXE
C:\WINDOWS\WIN TYPES\WIN32DLL.EXE
C:\PROGRAM FILES\AD ARREST IE POPUP KILLER\ADARREST.EXE
C:\WINDOWS\RunDLL.exe
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\EAUSBKBD.EXE
C:\PROGRAM FILES\RINGCENTRAL\BUZME\BMUI.EXE
C:\WMCONNECT\WMTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WMCONNECT\WWM.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\SPY STUFF\HIGHJACK THIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.excite.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.presar...archbar&LC=0409
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_12_0.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [GopsEr54] C:\WINDOWS\SYSTEM\MSIECD16.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe
O4 - HKLM\..\Run: [CPQInet] c:\compaq\CPQInet\CpqInet.exe
O4 - HKLM\..\Run: [Digital Dashboard] C:\Program Files\Compaq\Digital Dashboard\DevGulp.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [CriticalUpdate] c:\windows\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [LVComs] c:\windows\SYSTEM\LVComS.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [winupde] C:\WINDOWS\mwspool.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [win32dll.exe] "C:\WINDOWS\Win Types\win32dll.exe"
O4 - HKLM\..\Run: [wdskctl] C:\WINDOWS\wdskctl.exe
O4 - HKLM\..\RunServices: [GopsEr54] C:\WINDOWS\SYSTEM\MSIECD16.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [Hidserv] Hidserv.exe run
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\PROGRA~1\NORTON~1\CSINJECT.EXE
O4 - HKLM\..\RunServices: [LicCtrl] runservice.exe
O4 - HKCU\..\Run: [AIM] C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Weather] C:\PROGRAM FILES\AWS\WEATHERBUG\WEATHER.EXE 1
O4 - HKCU\..\Run: [Ad Arrest] C:\PROGRAM FILES\AD ARREST IE POPUP KILLER\ADARREST.exe
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Startup: BuzMe.lnk = C:\Program Files\RingCentral\BuzMe\BMUI.exe
O4 - Startup: Wal-Mart Connect Tray Icon.lnk = C:\wmconnect\wmtray.exe
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward &Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O9 - Extra button: Translate (HKLM)
O9 - Extra 'Tools' menuitem: AV &Translate (HKLM)
O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL (HKLM)
O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host (HKLM)
O9 - Extra 'Tools' menuitem: AV Home (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: WeatherBug (HKCU)
O12 - Plugin for .asf: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npdsplay.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...7872.2553356482
O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - http://download.weat...uginstaller.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yaho...alls/yinstc.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com...ex/qtplugin.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/i...etup1.0.0.5.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.c...ebio5_1_6_0.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.micr...922/wmv9VCM.CAB
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...ector/swdir.cab
O16 - DPF: {40289096-9F72-4A04-BCB3-E434ECDCEE33} (AppDLCtrl Class) - http://download.howu...nload/appdl.cab
O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundlewar...veX/DS3/DS3.cab
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comne...iveSecurity.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan....r/axscanner.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab


Thanks again for your interest\Help..
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#4
admin

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You have some spyware problems we can fix, but first it appears you also have a virus/trojan we need to clean up.

Run a free virus scan here:
http://housecall.antivirus.com/

Run a free trojan sca here:
http://www.moosoft.com/

Fix any problems found, reboot your computer, and post a new HJT log. <_<
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#5
slowpoke

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I ran the housecall program and got 14 files.. Two i could not delet until i could shutdown,because of being in use.My computer froze up and i shutdown manualy. deleted the other two and again my computer forze and when i rebooted ran the program one more time..This time it found two more it did't have the first time.. deleted them and rebooted.But when i tryed to run any program it had a box pop up and say can't find some dll file and ask me to locat it my self.. Ended up just reloading my computer.Dam.. Thanks for the help anyway..
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