When she views herself in the preview window, everything works 100% crystal clear. When we connect to ANY chat program, or video confrencing program, my video goes through, looking just like it does in the preview, while hers is completely black.
Things to note:
- no, there is not a cap on the lens
- yes, we tried to turn off hardware acceleration in the control panel
- we have tried AIM, Skype, MSN, Yahoo and about six others with no difference
- no the settings are not turned all the way dark
- no it is not the webcam itself, because she is on the third one, different brand, brand new, each time
- yes we tried different USB ports
- Windows firewall turned off
Computer specs:
Windows XP Home
Intel P4E 3.0gHz
2GB PC3200 RAM
ATi Radeon X800XL 256MB AGP 8X