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Need help ASAP with webcam(s)

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Ok here is the situation. I am in Afghanistan, my wife is in Texas. We both have webcams, brands are irrelevant because this isn't a webcam problem.

When she views herself in the preview window, everything works 100% crystal clear. When we connect to ANY chat program, or video confrencing program, my video goes through, looking just like it does in the preview, while hers is completely black.

Things to note:

- no, there is not a cap on the lens
- yes, we tried to turn off hardware acceleration in the control panel
- we have tried AIM, Skype, MSN, Yahoo and about six others with no difference
- no the settings are not turned all the way dark
- no it is not the webcam itself, because she is on the third one, different brand, brand new, each time
- yes we tried different USB ports
- Windows firewall turned off

Computer specs:

Windows XP Home
Intel P4E 3.0gHz
2GB PC3200 RAM
ATi Radeon X800XL 256MB AGP 8X
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  • 117 posts
Can your better half be viewed by other computers?

With the same config try the cams on a diffrent system.

Creat a new user accont on the mashine and try again.

Tell her to go to a computer shop and get them to get it working.

Hope it helps.
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