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Targus USP Port Replicator Problem


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#1
ridgerunner16

ridgerunner16

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I am wondering if anyone can suggest a reason why my Inspiron laptop running XP Professional fails to communicate with the Targus USB Port Replicator I originally bought from Dell with my Inspiron laptop. I have reinstalled the drivers for the Targus product. That did not work. I then contacted Targus Tech support. They helped me install the most current drivers. That did not work. Then Targus suggested I buy a newer product, which I did. I installed the new Replicator's drivers, and the Operating system recognized the drivers and found the new hardware indicating that everything was installed correctly. In spite of all of this, when I plug the mouse, my printer, and my keyboard into the replicator and connect the replicator to the USB port on my laptop, none of the peripheral devices work. In essence there is still no communication with the laptop from the replicator. Without a working replicator, I have no way to connect my printer or my mouse, or my keyboard to the laptop.

I should point out that the hard drive was formatted and the windows operating system was reinstalled by a computer shop not long ago.

Could the problem be in a Bios setting or is it a registry problem? If it is a Bios problem, it would help very much if you would explain how one gets to the Bios to make a correction. :whistling:


Thanks,

ridgerunner16
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#2
austin_o

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Hi and welcome to Geeks to Go. It may well be a bios issue. Your manual should tell you how to access the bios. If you don't have a manual, you can get one from Dell tech support at http://support.dell....f...&~subcat=86
Many motherboards use the delete key to access the bios. Three of my systems do. I have an old Compaq that uses F12 for bios access. Get into the bios and make sure USB is enabled.
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#3
ridgerunner16

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Thanks for the suggestion on the bios. I will proceed down that road and will let you know if that possibly solves the problem.
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