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Veritas 10.0


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#1
jaxisland

jaxisland

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I have a backup server running Veritas BackupExec 10.0 on a Windows 2003 server. I am trying to back up a Windows XP SP2 machine using the remote agent. I install the remote agent on the remote machine fine. The logs say it installed correctly and the service is running as the local system acct as it should. When I go to the server and try to backup the remote machine, when i browse to it i get an error that the admin account cannot access the machine. I have tried multiple accounts all that I verifed are administrators on the remote machine. I am having no other problems with any other machine. I have been through Veritas support and nothing helped. I even took the machine off the domain, deleted the computer account and rejoined it. I have also deleted and reinstall the remote agent multiple times. I am lost with this. I do not have a support contract with Veritas and would prefer not to pay for it. If anyone knows anything, I welcome the help.

Thanks in advance
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#2
starjax

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remove the xp system from the domain, run newsid to redo the security on the system. delete the domain account and then re add to domain.

have you tried to iniate the backup from the actuall system itself?

If that fails then you may have to rebuild the xp system from scratch.
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#3
jaxisland

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I will try that today, and post back my results.

Thank You
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#4
jaxisland

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I found the solution.

What I did was add the backupexec servers name and IP to the remote machines HOST file.

Add the remote machines name and IP to the backupexec servers HOST file.

Restarted all the backup services on the server and the remote machine and it works like a dream.

Thanks for the ideas.
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#5
starjax

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wow. at least you got it work. just makes you wonder if that xp system isn't going to have some other issues in the future.
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