i am over a friends house and i have been working on their compter for over a week now. i have refromated their harddrive. not all the files where removed. ok let me get to the problem. i have gone through all the settings this site has recomened. i have downloaded all the programs sugested. i have run a scan for the spy bot, avg free, ad-aware se. as far as i can tell the coputer is clean. now i have tryed to go into safe mode to run the enido and cw shredder. problem is their computer will not go into safe mode. can anyone help me out here????
running programs:
windows xp pro.
windows defender
avg free
ad-aware se
enido anti spyware no scane run yet
cwshredder no scane run yet
verixon internet security suite
spy bot
the verizon internet security suite anti virus will not compleate a scane it closes down all the time.
thanks so much
jennifer