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Some sort of malware/spyware - help, please.

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The system in question is an updated XP Pro box which apparently has some sort of malware/spyware which I'm not familiar with.

I've run Sophos multiple times, Spybot S&D, AdAware, AboutBuster, and HiJack This.

Adaware and Spybot come up with a few instances of varrying spyware which are easily removed and Sophos comes up with Agent-MQ/MP, which is quarantined and deleted.

However, after removing Agent-MQ/MP, when I reopen Internet Exploder, Sophos auto detects Agent-MQ/MP again. A few moments later, IE crashes with a DR Watson Postmortem error.

I'm also unable to open up explorer (my computer, my docs, control pannel, etc.) I've read many threads on 'geekstogo' regarding this issue, but none of them seem to really pertain to my issue. So, without further adieu, here's my HiJack this log. I'd be interested in finding out what you guys think.


Logfile of HijackThis v1.99.1
Scan saved at 9:52:09 AM, on 3/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe
C:\Program Files\Sophos\Remote Management System\ALCAgent.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Sophos\Remote Management System\RouterNT.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SWEEPSRV.SYS

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\noatv.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\noatv.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\noatv.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {92CD26ED-B9CE-CB49-0FD3-BFA51393E4EB} - C:\WINDOWS\mfcgo32.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [Drag'n'Drop_Autolaunch] "C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe"
O4 - HKLM\..\Run: [msbd32.exe] C:\WINDOWS\msbd32.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {D44C75D8-C827-473E-8F68-A77E42500782} (Uploader Class) - http://photo.walmart...ploadClient.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = crossnet.org
O17 - HKLM\Software\..\Telephony: DomainName = crossnet.org
O17 - HKLM\System\CCS\Services\Tcpip\..\{93F17B10-0C44-41A0-8357-2D535404D672}: NameServer =
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = crossnet.org
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = crossnet.org
O20 - Winlogon Notify: igfxcui - igfxsrvc.dll (file missing)
O23 - Service: Sophos AutoUpdate Service (ActiveLinkClient) - Unknown owner - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: UPS Service (CyberPowerUPS) - Cyber Power System Inc. - C:\PowerPanel\upssrv.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Sophos Agent - Unknown owner - C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe" -service -name Agent (file missing)
O23 - Service: Sophos AutoUpdate Agent - Unknown owner - C:\Program Files\Sophos\Remote Management System\ALCAgent.exe" -service -name ALC (file missing)
O23 - Service: Sophos Message Router - Unknown owner - C:\Program Files\Sophos\Remote Management System\RouterNT.exe" -service -name Router (file missing)
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Sophos Anti-Virus (SWEEPSRV.SYS) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SWEEPSRV.SYS
O23 - Service: Remote Procedure Call (RPC) Helper ( 6Q'8) - Unknown owner - C:\WINDOWS\system32\atlat.exe (file missing)

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Actually, I just realized how blind I am. After I made the post, I saw the RPC line.

However, if you see anything else that needs to be cleaned up, I'd appreciate it.

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