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No Hard Drive


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#1
drlovemoose

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I have a HP Pavilion a1440n and Windows Xp does not see the hard drive. In the BIOS the HD is read as SAMSUNG SP2504. When I run the XP cd it gives me Unknown Disk. I ran Boot and Nuke and it saw the drive as Samsung ( i did the autonuke option). I believe the HD was effected by a virus because I kept getting Windows error messages and now windows cannot locate the drive. Please help.
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#2
Retired Tech

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The drive is empty

You have set the boot priority to CD ROM Drive then hard drive

You boot with the XP CD in the drive, you press enter when you see press any key to load from CD
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#3
drlovemoose

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Yes I know the drive is empty but when I click enter and go into Windows setup from CD and in the option to create/delete partion or press enter to install windows I get Unknown drive and the HDD is not available.
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#4
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Boot the PC, keep tapping delete until it enters set up, look for BIOS defaults, load those, press F10 to save, type Y to confirm and press enter with the XP CD in

Does the PC have a floppy drive
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#5
drlovemoose

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No the Pc has no floppy and I ran the defaults and no luck.
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#6
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Can you check it with this

http://downloadcente...SATA_eng_r4.pdf
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#7
drlovemoose

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Yes I checked everything and still cannot get it. ITs weird because BIOS sees and boot and nuke see the HD but windows does not.
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#8
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Have you got another CD ROM Drive you can use?
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#9
drlovemoose

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Yes I got 2 cd-roms in the PC.
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#10
drlovemoose

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When I have an external drive connected to the PC windows setup sees that one but not the Samsung HD inside.
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#11
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Have you tried installing with the XP CD in the other ROM drive
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#12
drlovemoose

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Yes and no luck.
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#13
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Samsung have this, are you able to save it to disc with a PC then install it on yours?

http://www.samsung.c...p...m&language=

It is hutil, the only thing listed for the hard drive, but it doesn't say what it is, so you may want to check with samsung that it is the hard drive set up utility
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#14
drlovemoose

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But how can i run it on that PC? I cannot connect this HD to any other PC because it has some SATA or ATA connection not like those IDE connectors.
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#15
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if your computer is new and did that you should return it back.


or call this number.......1-800-HP-INVENT

technical support
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