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Hotmail problems ... they've closed my account!


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#1
annea

annea

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Hotmail closed my account for I don't know what reason about a week ago and I have been e-mailing them like crazy asking them why and to re-open my account. They keep on sending me these lousy cut and paste e-mails back telling me I broke the TOU which I didn't! Thing is, I have a very important e-mail in there from my grandmother before she passed away and I don't seem to be getting anywhere with the pathetic excuse for a Hotmail Support Team. What should I do? I desperatley want to get all my mail out of there and forget this ordeal happened then switch to Yahoo...

:whistling:
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#2
Neil Jones

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Hotmail usually close an account if you don't log into it for so many days.
Hotmail also close an account if they suspect that its being used for spamming, and as a lot of spam uses forged email addresses pointing back to Hotmail addresses, a lot of it gets bounced back.

Unfortunately when Hotmail close an account, usually the email goes with it as well. So if it hasn't been saved elsewhere, then unfortunately you've probably lost it.
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