Having used Norton Systemworks for a couple years, I decided to get the latest 2006 version. It wouldn't finish the pre-install scan and will not install, it produces a "9999.171" fail code. All you get for suggestions from Norton's knowledge base is to use their unistall utilities and reinstall. Been there and done that several times.
After perusing several forums (not this one) I got Systweak Advanced System Optimizer, thinking the registry probably needs to be tidied up anyway and that it could be the root of the installation problem.... It will not finish any scan. Does not say why.
When Systemworks 2006 would not intsall, I had un-installed the old verson for trysies. Now that 2006 won't install no matter what, I figured I'd put the old one back on for some security..... NO JOY. ugh
Now What ? Any ideas, anyone ?
javajuan - not a newbie, but not a power-user either, need it in english
(PS, when Norton said to get their un-install utilities, they would not download because of 'ActiveX' issues, ie: "No ActiveX..." I had to use some brute force finangling to get the files saved.... Are ActiveX issues part of the problem with the installs ???? I've done the 'manage Plug-ins' thing and can't get any of them to 'Udpate'..... looks suspicious, but I don't know what it means.)
Run out of PSs for now, more probably needed...
hope someone has a clue.
somewhat desparate and definitely frustrated