[Jano44]

About a month ago I had Geek Squad out to fix my computer (major virius). It has been working great and then a few days ago it stated locking up after I log on. I can get into internet explorer for a few minutes then everything locks up.

I always have a LOW wireless connection on the desktop computer but when I use the laptop in the same location of the house it has an EXCELLENT connection.

Could this be a problem with my DLINK?

THANKS! Jan

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Type 192.168.0.1 in the address bar and press enter, if it gives you the router start page, look for basic set up and run it with both PC's on

[Retired Tech]

Type 192.168.0.1 in the address bar and press enter, if it gives you the router start page, look for basic set up and run it with both PC's on

[Jano44]

I guess I should have asked IF a faulty DLINK could cause the computer to lock up.

OR what other reason could be causing it to lock up?

THANKS! Jan

[Retired Tech]

Wouldn't have thought so

Worth running basic set up to rule it out

Then

Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

If you do not have an XP CD you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

Windows will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.

This will take an hour or so before it gets to the desktop.

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this and check it is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

[Jano44]

My computer locks up before I can follow your directions. Is it possible to TRY to install recovery? I have APPLICATION AND DRIVER RECOVERY DVD and OPERATING SYSTEM CD (Mircrosoft Windows XP Home Edition Service Pack 2). Is this what I need to install for recovery? THANKS! Jan

[Retired Tech]

You could try booting it with only the keyboard, mouse and monitor connected to the tower

You can use this guide to repair XP

Possibly, you will need to press the start button and keep tapping the delete key, (possibly F2) until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter

You will need the XP product key to complete this

If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install

XP Repair Install

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

After running XP Repair you will need to install all Windows Updates

Microsoft Update