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IE not working for XP


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#1
satiatesammie

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Okay well I'd just gotten a laptop, and a few days ago my internet just stopped working. I don't know how many processes a laptop should normally have, but I had 57 and my CPU usage was constantly going up to 100%. I don't know what any of that meant, but I'd experienced it on our family's PC before so I figured I had some kind of problem. I did a system restore and it went down to 47 and my usage went back to normal, but my internet still wouldn't work. I just want to know if this sounds like something I could fix myself or if I have to call someone. Any help is appreciated.
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#2
Retired Tech

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Do you get page cannot be displayed or DNS Error

Click start, control panel, network and internet, network connections, right click it, click status, what does it show
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#3
satiatesammie

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I can't just right click on network connections, I have to click on it because I have multiple connection options. I use a wireless connection, and as far as its status, it's connected. My speed is 48.0 Mbps, signal strength is excellent. Under activity, it says 145 packets sent 90 received.

Edited by satiatesammie, 22 July 2006 - 09:14 AM.

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#4
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With that window open, does the figure stay constant if you try to get a web page, or get e-mail

Run this on the PC, you will need a PC which can connect to get the file, save it to floppy / CDR then run it on this PC

http://www.snapfiles...nsockxpfix.html
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#5
satiatesammie

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I don't think I have a floppy drive on my laptop.
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#6
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A data CDR will do, though multisession because it is only 1.37MB
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#7
satiatesammie

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CDR? Eh, this computer can't doesn't have a CD burner.
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#8
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DVD Burner will write to CDR

Can you get someone to download and save it for you?
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#9
satiatesammie

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Yeah that's what I was thinking. I hope this works, thanks for your help (:
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#10
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An outside chance is to clear the temporary internet files folder, include offline content, delete cookies and delete history, tools, internet options, general on a web page, doesn't matter if it connects or not, then close and try opening IE
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