Have a Dell Dimension 8300 with 16X DVD ROM and 8X DVDRW Drives. ( 1 yr. old March 14 )
My problem (which started a few weeks ago) is that the DVD ROM isn't recognizing any disks when they are put in. (whether games, music, or DVDs) I did a device check...it recognizes the drive. When I go to "My Computer" and look in the E: Drive...whatever disk I have in the drive doesn't show up.
I used the "Maxell Lens Cleaner" ...that started up right away. Then I put in another disk...and again...it didn't recognize it. I put the cleaner disk in again, but the 2nd time it didn't recognize it in the drive and didn't start up.