Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Kernel error


  • Please log in to reply

#1
Luvbuggy

Luvbuggy

    Member

  • Member
  • PipPip
  • 34 posts
So my laptop crashed in february and wouldnt even boot, then one day it decides that it wants to work again. I don't use it often at all, but i have had it for 4 years. My computer seems to get really really hot and then starts this clicking sound, (like its trying to read a disc or something) and then a few minutes later, i get this. Sometimes i can restart my computer just fine, and other times, it wont even boot. HELP!

A problem has been detected and windows has been shut down to prevent damage to your computer.

Kernel_Stack_Inpage_Error

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remore any newly installed hardware or software. Disable BIOS memory option such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced startup options and then select safe mode.

Technical Information:

***STOP: 0x00000077 (0XC000000E, 0XC000000E, 0X00000000, 0X014AA000)

Beginning dump of physical memory
  • 0

Advertisements


#2
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Boot the PC, keep tapping F8 as it loads, then select safe mode, when it gets to the desktop, click start then run, type chkdsk /f /r then press enter, type Y, press enter then reboot

It will start to load then the screen may go blank, do not disturb it until it gets to the desktop, which could be an hour or longer
  • 0

#3
Luvbuggy

Luvbuggy

    Member

  • Topic Starter
  • Member
  • PipPip
  • 34 posts
right now its not letting me boot. I get a boot device screen with the options of

Hard Disk
CD-Rom/DVD
Diskette A (selected)
Internal Lan

None of these options work, except the system restore disk
  • 0

#4
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Boot the PC and keep tapping F5 to see if you get the boot options
  • 0

#5
Luvbuggy

Luvbuggy

    Member

  • Topic Starter
  • Member
  • PipPip
  • 34 posts
got them! Now what???
  • 0

#6
Luvbuggy

Luvbuggy

    Member

  • Topic Starter
  • Member
  • PipPip
  • 34 posts
selected safe mode and still nothing. just went back to the boot device screen with hard disk, cdrom/dvd, diskette a and internal lan as options
  • 0

#7
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Boot it to get the boot options

Items in blue which are underlined are clickable to give more information about the process

Start the System Restore Utility at a command prompt

1. Select Safe Mode with a Command Prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP

  • 0

#8
Luvbuggy

Luvbuggy

    Member

  • Topic Starter
  • Member
  • PipPip
  • 34 posts
what is post 2?
  • 0

#9
Luvbuggy

Luvbuggy

    Member

  • Topic Starter
  • Member
  • PipPip
  • 34 posts
okay...im impatient :whistling:

I hit the reset button on the back and its now taking me into windows...ill do the disk check thing now.
  • 0

#10
Luvbuggy

Luvbuggy

    Member

  • Topic Starter
  • Member
  • PipPip
  • 34 posts
okay im back to nothing...windows didnt end up booting, so i restarted and it still wont take me to any boot options
  • 0

Advertisements


#11
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Have you got the XP CD
  • 0

#12
Luvbuggy

Luvbuggy

    Member

  • Topic Starter
  • Member
  • PipPip
  • 34 posts
i dont think so...i have system restore disks and thats it
  • 0

#13
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Which make and model is the PC

What does it say on the recovery discs

Can you borrow a same version as you have installed, XP CD
  • 0

#14
Luvbuggy

Luvbuggy

    Member

  • Topic Starter
  • Member
  • PipPip
  • 34 posts
hp pavilion zt1000 series notebook pc


F3393-12015A Pavilion

this cd contains a backup copy of all software originally installed and can only be used with an hp notebook. Refer to the hp notebook startup guide for instructions on its use. Startup for these products is provided by HP.

WXP HE english

Where would i borrow the same version??? i dont even know which version i have???
  • 0

#15
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
XP Home Edition, from a friend
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP