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#16
Luvbuggy

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i think i have XP home edition on my compaq...but it didnt come with any disks
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#17
Luvbuggy

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how do i make a disk?
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#18
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Can you ask here what the recovery CD's you have are capable of

http://ipgweb.cce.hp...t...ng=en&cc=us

Some will restore the system with data intact, some will only restore the notebook to windows and no data
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#19
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You can ask them if you can create the CD with another PC
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#20
Luvbuggy

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its taking a while for them to get back to me...
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#21
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Does it say if they are online?
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#22
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it says this

Welcome to HP Real-time Chat.
Please wait a few moments while you are connected to the next online technician.
They will be with you shortly.
HP thanks you for your patience.
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#23
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Give it a while, then maybe try later, it's 6 am here, not sure what it is where you are

The thing is to find out what you can do with the recovery discs
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#24
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its 11 pm here

i will wait a while...i think they have 24 hour tech support
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#25
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when i tried to pick a restore point, the earliest one available way may 2nd. I have had this computer since august of 02?????
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#26
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I ran the chkdsk /f /r thing and it got back to the desktop very quickly, now what do i do???
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#27
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It shouldn't have finished quickly

Right click the taskbar, click task manager, type chkdsk /f /r then press enter, type Y, press enter and reboot

When it gets to the desktop, open task manager and type sfc /scannow then press enter

Did HP get back to you
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#28
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i cant even get to the desktop anymore. HP SUCKS! they had me do all of this stuff and it wont even get close to booting and now i cant even boot from my restoration disks. My drives are all screwed up and i need to shoot the computer
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#29
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Go back to HP, ask them to escalate it, ask for a supervisor
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