[Luvbuggy]

i think i have XP home edition on my compaq...but it didnt come with any disks

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how do i make a disk?

[Luvbuggy]

how do i make a disk?

[Retired Tech]

Can you ask here what the recovery CD's you have are capable of

http://ipgweb.cce.hp...t...ng=en&cc=us

Some will restore the system with data intact, some will only restore the notebook to windows and no data

[Retired Tech]

You can ask them if you can create the CD with another PC

[Luvbuggy]

its taking a while for them to get back to me...

[Retired Tech]

Does it say if they are online?

[Luvbuggy]

it says this

Welcome to HP Real-time Chat.
Please wait a few moments while you are connected to the next online technician.
They will be with you shortly.
HP thanks you for your patience.

[Retired Tech]

Give it a while, then maybe try later, it's 6 am here, not sure what it is where you are

The thing is to find out what you can do with the recovery discs

[Luvbuggy]

its 11 pm here

i will wait a while...i think they have 24 hour tech support

[Luvbuggy]

when i tried to pick a restore point, the earliest one available way may 2nd. I have had this computer since august of 02?????

[Luvbuggy]

I ran the chkdsk /f /r thing and it got back to the desktop very quickly, now what do i do???

[Retired Tech]

It shouldn't have finished quickly

Right click the taskbar, click task manager, type chkdsk /f /r then press enter, type Y, press enter and reboot

When it gets to the desktop, open task manager and type sfc /scannow then press enter

Did HP get back to you

[Luvbuggy]

i cant even get to the desktop anymore. HP SUCKS! they had me do all of this stuff and it wont even get close to booting and now i cant even boot from my restoration disks. My drives are all screwed up and i need to shoot the computer

[Retired Tech]

Go back to HP, ask them to escalate it, ask for a supervisor