[karbonk]

Hello, I hope this is the right forum. I have a Toshiba Satellite 4090XDVD laptop computer. When I type either an "a" or a"i" & a "k" or a "z" in Dos or windows the result is either "ia" or "kz" - its like the two keys are tied together. I have wiped out the disc with a couple of programs (zerofill) to NO avail. I have also updated the BIOS which never helped?? I am unsure of what to do next as this is making me bald! I have tried to overwrite the firmware with Toshiba's Change Firm utility but the dos program is called "chgfirma.exe" and I cannot type an "a" without getting the "i" in front. - backspace or arrow back will not help as it removes the letters.......- also when I type enter a "\" appears at the "A:\>" like this A:\>\
HELP! Please.
Karbonk......old and grey now

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Hello, I hope this is the right forum. I have a Toshiba Satellite 4090XDVD laptop computer. When I type either an "a" or a"i" & a "k" or a "z" in Dos or windows the result is either "ia" or "kz" - its like the two keys are tied together. I have wiped out the disc with a couple of programs (zerofill) to NO avail. I have also updated the BIOS which never helped?? I am unsure of what to do next as this is making me bald! I have tried to overwrite the firmware with Toshiba's Change Firm utility but the dos program is called "chgfirma.exe" and I cannot type an "a" without getting the "i" in front. - backspace or arrow back will not help as it removes the letters.......- also when I type enter a "\" appears at the "A:\>" like this A:\>\
HELP! Please.
Karbonk......old and grey now

I should also mention that I changed the name of the chgfirma.exe program to chgfirm.exe but keep getting this error while trying to update the firmware....."Bad Command or File name struct error" or "firm name struct error"

Edited by karbonk, 23 July 2006 - 10:02 AM.

[karbonk]

Hello, I hope this is the right forum. I have a Toshiba Satellite 4090XDVD laptop computer. When I type either an "a" or a"i" & a "k" or a "z" in Dos or windows the result is either "ia" or "kz" - its like the two keys are tied together. I have wiped out the disc with a couple of programs (zerofill) to NO avail. I have also updated the BIOS which never helped?? I am unsure of what to do next as this is making me bald! I have tried to overwrite the firmware with Toshiba's Change Firm utility but the dos program is called "chgfirma.exe" and I cannot type an "a" without getting the "i" in front. - backspace or arrow back will not help as it removes the letters.......- also when I type enter a "\" appears at the "A:\>" like this A:\>\
HELP! Please.
Karbonk......old and grey now

I should also mention that I changed the name of the chgfirma.exe program to chgfirm.exe but keep getting this error while trying to update the firmware....."Bad Command or File name struct error" or "firm name struct error"

Edited by karbonk, 23 July 2006 - 10:02 AM.

[karbonk]

I beileve the error is because I renamed the .bin file from "EC05F12A.BIN" TO EC05F12.BIN" TO GET RID OF THE "A" Any idea's of what to do? Anybody

[acklan]

Have you tried an external keyboard? You may have a setting in the BIOS that will disable the primary keyboard when it detects the external keyboard. If you have a keyboard that has capabilty of both USB and PS\2, try both to see if may be your PS\2 port if defective.

[karbonk]

Have you tried an external keyboard? You may have a setting in the BIOS that will disable the primary keyboard when it detects the external keyboard. If you have a keyboard that has capabilty of both USB and PS\2, try both to see if may be your PS\2 port if defective.

OK, so I plug in a PS2 keyboard and it works fine????? I will try to update the firmware now. Will let you know

[karbonk]

I was able to update the firware to latest. Thx I still have the same problem with the laptops keyboard though? Works good with external?? any more sugesstions?

[snevets]

It could be that the keyboard is mechanically defective (ie. a crumb or something small got in and is lying between two the circuit lines on the keyboard and making a connection where there shouldn't be). I know it's a laptop so taking the keyboard apart is scary/impossible. But if the external keyboard works then it sounds to me like the built in one is dirty. Try popping the defective keys off (if possible) and flip the computer upside down and give it a few small firm pats (like burping a baby). I have to do this to my external keyboards sometimes when a key has the same problem. I'd like to add I don't have any technical training so don't rely on this too heavily...good luck, man.