[dm9981]

Hi,
When i turned my computer on this morning i was not able to connect to the internet. The excuse i got was "Radio Disabled". Is there any way I can fix this. Thanks a lot.

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Hello dm9981and welcome to G2G,

I need a little additional information to ascertain whether or not I will be able to assist you,
in correctly diagnosing your problem.

Please Answer the following questions:

1) What operating System do you have on the Problematic PC, Please include any Windows Updates or Patches (Example..XP SP1 or 2)?

....How to find out: Locate the MY COMPUTER icon and right click on it to select Properties.. on the General tab, look under SYSTEM

2) What is the Model and Manufacturer of the network card or Adapter currently
Installed on the Problematic PC?

....How to find out: Locate the MY COMPUTER icon and right click on it to select Properties.. on the "Hardware" or "Device" tab , click on the "Hardware" or "Device Manager: button, then scroll down to NETWORK ADAPTERS and copy down everything listed in this category.

3) What is the Model and Manufacturer of the Router, Switch, or Hub you are using?

....How to find out: Is usually printed on a small sticker, either on the bottom or back.

4) What IP Configuration are you using for both computers (Example.. DHCP, PPoE / Static, Automatic)?

....How to find out: Click on start, Type in: cmd .... or ... command : when the black screen appears type in: ipconfig /all :and hit enter. Copy the results back in your post (again for all pc's).

5) What steps have you already taken to try and correct your problem?


PLEASE ANSWER QUESTIONS 1-5 THOROUGHLY, TO HELP ME, HELP YOU BETTER TROUBLESHOOT THE PROBLEM.

[SpaceCowboy706]

Hello dm9981and welcome to G2G,

I need a little additional information to ascertain whether or not I will be able to assist you,
in correctly diagnosing your problem.

Please Answer the following questions:

1) What operating System do you have on the Problematic PC, Please include any Windows Updates or Patches (Example..XP SP1 or 2)?

....How to find out: Locate the MY COMPUTER icon and right click on it to select Properties.. on the General tab, look under SYSTEM

2) What is the Model and Manufacturer of the network card or Adapter currently
Installed on the Problematic PC?

....How to find out: Locate the MY COMPUTER icon and right click on it to select Properties.. on the "Hardware" or "Device" tab , click on the "Hardware" or "Device Manager: button, then scroll down to NETWORK ADAPTERS and copy down everything listed in this category.

3) What is the Model and Manufacturer of the Router, Switch, or Hub you are using?

....How to find out: Is usually printed on a small sticker, either on the bottom or back.

4) What IP Configuration are you using for both computers (Example.. DHCP, PPoE / Static, Automatic)?

....How to find out: Click on start, Type in: cmd .... or ... command : when the black screen appears type in: ipconfig /all :and hit enter. Copy the results back in your post (again for all pc's).

5) What steps have you already taken to try and correct your problem?


PLEASE ANSWER QUESTIONS 1-5 THOROUGHLY, TO HELP ME, HELP YOU BETTER TROUBLESHOOT THE PROBLEM.