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Error message on start up, goes to BSoD


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#1
deancs

deancs

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On my dell inspiron 9300 I am getting the BSoD during the xp loading screen before the log-in screen. I tried dell support who is sending me a copy of xp home since in their infinite wisdom they dont include the disk with purchase anymore. Dell support told me it is a ntsf file error/curropt files preventing startup. I do have an xp pro disk, but dell told me not to use that as the programs are too different and might cause me more grief than its worth. The only solutions they gave me was running a chkdisk when i get the xp cd, or i have to reformatt. I rather not reformatt. The computer will not get past the xp loading screen in any start up mode available, including safe-mode. I heard of a way to get a linux boot disk that i can use to look at and remove the files that are causing me grief but I know nothing about it. Any help would be appreciated. The error codes are as follows: *** Stop:0x00000024 (0x00190203, 0x8675eca0, 0x0000102, 0x00000000)
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#2
Retired Tech

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If you cannot start it with the XP CD

You can use this guide to repair XP

Possibly, you will need to press the start button and keep tapping the delete key, (possibly F2) until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter

You will need the XP product key to complete this

If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install


XP Repair Install

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

After running XP Repair you will need to install all Windows Updates

Microsoft Update
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#3
deancs

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OK I got my boot disk and i tried repairing xp, it came up with 3 partitions listed 1 FAT 1 UNKNOWN 1 FAT32. it will only let me do a clean install. I then tried restarting and went into repair tried chkdsk then tried repairing the boot, now it gets past the load screen and seems to continue to load, I let it go for about 5 minutes before shutting it down. Any suggestions?
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