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Windows not seeing installed RAM


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#1
RichP

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Trying to help someone with this issue.

2 1GB sticks of RAM are installed. On boot up the initial POST screen shows 2048MB RAM OK. However, the computer is running very slowly. Running a hardware scan found on PCPotstop, it says that Windows is only seeing 128MB RAM! No wonder it's running so slowly.

How can I get Windows to see all of the RAM?

Thanks.
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#2
Facedown98

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How much RAM can your computer handle? Perhaps one gig was as high as it could go?
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#3
RichP

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I'll check when I next get the chance, but it's only seeing 128MB, not 1GB!!

Is Crucial the best way to check, or use Everest to get the info?
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#4
Facedown98

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Try crucial, and then give us your manufacturer and model of computer, and I'll do some research myself.

Edited by Stormknight6, 27 July 2006 - 08:19 AM.

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#5
Odge

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Still a possiblity you have bad RAM.
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#6
RichP

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Sorry for time taken to get back. Been away.

Checking Crucial shows 2GB is OK.

Will faulty RAM only show a certain amount? I thought RAM either worked or it didn't?

Memtest worth a try then?
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#7
WindyPants

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If the BIOS sees your memory correctly, then I would think that on a hardware level you are in good shape.

What version of Windows please? Also, what does SYSTEM under Control PANEL reflect as far as memory?
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#8
RichP

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Windows XP.

System and System information report 2048mb, but in System Information it says 128mb free. The scan on PCPitstop reports that there is a discrepancy between installed RAM and how much Windows is seeing, ie 128mb???
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