Click start then run, type prefetch then press enter, click edit, select all, right click any file, click delete, confirm, reboot to see if the error is there
Use search, including hidden and system files, look for Norton, move any files it finds to the recycle bin
Look for Symantec then do the same with those
Reboot to check for the error
Well the prefetch didnt work, so then I searched My Computer for Norton, Symantec and LUSetup. A lot of files came up, most of whhich I moved to the re-cycle bin, but a lot said that they could not read the disc, or source files. Rebooted, and of course our little friend is still there.
I went back to tuneup, and the startup list shows the offending error message, saying that it is an unknown manufacturer and is invalid for the startup menu, that it should be removed. As I have said before, if I remove the entry, the popup is not present on initial re-boot but returns the next time, with the corresponding entry re-instated in the tuneup startup list. I have copied and pasted the exact file path from "properties" when right clicking the entry. It is as follows:
C:\PROGRA~1\Symantec\LIVEUP~1\LUSetup.exe -s -a -q -log -version
I have been running "Avast" instead of Norton since yesterday, and it is interesting to note that it picked up about three trojans that Norton never found. But of course the error message is always there to delay my startups. Over to you again I'm afraid.