Hello I downloaded Windows Media Player 11 about 2 months ago. Recently, I have tried to purchase music from Musicmatch, but when the system is starting to download it encounters a problem and fails to download. I have contacted customer service and I was told that my version of Media Player could be the problem, and I should try Media Player 10 instead. The problem is I do not know how to uninstall Media Player 11. Can someone please help me? I have already tried starting my PC at another date (system restore) and I have not been able to go back very far. Thank you!
Help with Media Player 11
Started by
chiquita77
, Jul 26 2006 10:27 AM
#1
Posted 26 July 2006 - 10:27 AM
Hello I downloaded Windows Media Player 11 about 2 months ago. Recently, I have tried to purchase music from Musicmatch, but when the system is starting to download it encounters a problem and fails to download. I have contacted customer service and I was told that my version of Media Player could be the problem, and I should try Media Player 10 instead. The problem is I do not know how to uninstall Media Player 11. Can someone please help me? I have already tried starting my PC at another date (system restore) and I have not been able to go back very far. Thank you!
#2
Posted 26 July 2006 - 10:38 AM
Click start, control panel, add and remove, tick show updates, click media player 11, click remove
It should roll back to the previously installed version
It should roll back to the previously installed version
#3
Posted 26 July 2006 - 11:39 AM
I went to Program Updates and I do not see media player 11. Can you help me please thanks!
#4
Posted 26 July 2006 - 11:52 AM
hi,
try this:
Start>Settings>Control Panel>Add/Remove programs [this is for the classic start menu, if ur using normal control panel should be in the right pane]
the list will take a while to load
search it for "windows media player 11" or something like that. click remove. it should uninstall.
try this:
Start>Settings>Control Panel>Add/Remove programs [this is for the classic start menu, if ur using normal control panel should be in the right pane]
the list will take a while to load
search it for "windows media player 11" or something like that. click remove. it should uninstall.
Edited by crash91, 26 July 2006 - 11:54 AM.
#5
Posted 26 July 2006 - 12:07 PM
Still no luck thanks for your help
#6
Posted 26 July 2006 - 12:09 PM
Click start, add and remove, add and remove windows components, remove the tick for media player, click apply
#7
Posted 26 July 2006 - 12:21 PM
Hi It goes through the wizard, but then nothing happens. Sorry about being slow
#8
Posted 26 July 2006 - 12:22 PM
Check to see if it is ticked now
#9
Posted 26 July 2006 - 12:30 PM
Hi Keith, it is not ticked
#10
Posted 26 July 2006 - 12:35 PM
Click download this version
http://www.filehippo...dia_player/?119
Check the version
Windows Media Player 10.0.3802
http://www.filehippo...dia_player/?119
Check the version
Windows Media Player 10.0.3802
#11
Posted 26 July 2006 - 12:46 PM
I downloaded Media Player 10 from the link you gave me and it says that a more recent version of media player is installed and the installation of media player 10 could not continue.
#12
Posted 26 July 2006 - 12:51 PM
Click start, my computer, double click local disc C, double click programme files, left click windows media player, click move, move to my documents
#13
Posted 26 July 2006 - 12:58 PM
Ok, it is in my documents now
#14
Posted 26 July 2006 - 01:00 PM
When you click start, control panel, add and remove, you need show updates ticked
[attachment=9866:attachment]
Use the arrow to look through the list
[attachment=9867:attachment]
You should have this
[attachment=9868:attachment]
[attachment=9866:attachment]
Use the arrow to look through the list
[attachment=9867:attachment]
You should have this
[attachment=9868:attachment]
#15
Posted 26 July 2006 - 01:01 PM
Click start then run, type prefetch then press enter, click edit, click select all, all the files will highlight, right click any one of them, click delete, confirm
Download Media Player 10
Download Media Player 10
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