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Windows XP Pro crashed lsass.exe- unable to locate component

#1 arlene1

  • Group: Member
  • Posts: 1
  • Joined: 26-July 06

Posted 26 July 2006 - 02:02 PM

I've tried everything from the restore cd to boot order. And still this box comes up and reads
lsass.exe-Unable to locate component
This application has failed to start because DNSAPI.dll was not found. Re-installing the apllication may fix the problem.

Problem is when i click O.K it goes to the HP blue bachground screen an does nothing. I don't even hear the harddrive, just the fan.

Please I've been searching for help. spent $20 just for a man to come to my house and tell me I got a virus and he can fi it but it will cost $$$$$. Wasted $20 on just 5 minutes.
Thanks for the help.

#2 SRX660

  • Group: Technician
  • Posts: 4,345
  • Joined: 28-October 05

Posted 26 July 2006 - 02:59 PM

f the lsass.exe is spelt with a capital L this is ok...if spelt all lower case this is a virus.
This has been around sometime. You need to get this microsoft update after removing the virus.

http://www.microsoft.com/technet/security/...n/MS04-011.mspx

But FIRST you need to go to the malware forum and get some help in removing the virus.

SRX660

#3 ktownkatman

  • Group: Member
  • Posts: 168
  • Joined: 10-August 05

Posted 27 July 2006 - 09:12 AM

i have lsass.exe in my task manager but it is always acting normal and is spelled with all lowercase. i have scanned my computer regularly and it just might not be a virus but actually a fault in xp or when he has installed xp

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