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Windows XP Pro crashed


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#1
arlene1

arlene1

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I've tried everything from the restore cd to boot order. And still this box comes up and reads
lsass.exe-Unable to locate component
This application has failed to start because DNSAPI.dll was not found. Re-installing the apllication may fix the problem.

Problem is when i click O.K it goes to the HP blue bachground screen an does nothing. I don't even hear the harddrive, just the fan.

Please I've been searching for help. spent $20 just for a man to come to my house and tell me I got a virus and he can fi it but it will cost $$$$$. Wasted $20 on just 5 minutes.
Thanks for the help.
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#2
SRX660

SRX660

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f the lsass.exe is spelt with a capital L this is ok...if spelt all lower case this is a virus.
This has been around sometime. You need to get this microsoft update after removing the virus.

http://www.microsoft...n/MS04-011.mspx

But FIRST you need to go to the malware forum and get some help in removing the virus.

SRX660
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#3
ktownkatman

ktownkatman

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i have lsass.exe in my task manager but it is always acting normal and is spelled with all lowercase. i have scanned my computer regularly and it just might not be a virus but actually a fault in xp or when he has installed xp
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