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Logitech speaker problem


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#1
Biowar

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Hello, all. First time poster here; it looks like a great and informative forum.

My problem is this. I just bought a new $3000 gaming pc. I am running Windows XP. I have a dual core AMD 4800+, and a Creative SB X-Fi sound card. (I think I was looking in my Device manager.)

The problem is with the Logitech 530 5.1 speakers. I have them installed perfectly, and have all the latest drivers. However, the front right speaker, the one with the volume control and power button, has extremely scratchy sound coming out of it. All of the other speakers and the woofer seem fine.

I had a technical support person walk me through absolutely everything, and they finally determined I had a faulty speaker, so I returned them and was shipped a brand new set. Same problem.

Any ideas?
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#2
digikiwi

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Not sure what could be causing that, but have you checked your sound card drivers are up to date? Also you could try reinstalling your sound card drivers, to eliminate driver corruption as a possible cause. If you have access to another soundcard (borrow a friend's for an hour or two) you could try that in your motherboard instead of your current one, just to see if the problem persists. If so you can eliminate the soundcard as the problem. Also do you use digital or analog connection? Can you swap the cables? When the unit was replaced did you get new cables too?

Edited by digikiwi, 27 July 2006 - 07:44 AM.

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#3
Facedown98

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Make sure all wired connections are plugged in nice and tight.
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#4
BlackPandemic

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Two suggestions:

One-I know that if my cell phone is on and near my speakers, they crackle more than usual. Do you have anything near that speaker that could cause any electrical interference?

Two-The speaker is a dud. Contact Logitech and see if they will exchange that speaker for you.
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#5
Facedown98

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I had a technical support person walk me through absolutely everything, and they finally determined I had a faulty speaker, so I returned them and was shipped a brand new set. Same problem.


Looks like he beat you to it :whistling:
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