[doire]

Im trying to run a repair on XP by booting up to a XP Cd. Its boots up ok but then asks me for the Administrator password.

I think one has been set as usually you just hit ENTER to bypass this stage. However it asks me for a password when i hit ENTER and i dont know what the password is.

Any way of getting around this?

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Can you boot the PC to safe mode, choose administrator and get the desktop

If so, you may be able to change things around using an account with administrative rights, unless it is a family PC and someone has set the XP administrator account with a password

[Retired Tech]

Can you boot the PC to safe mode, choose administrator and get the desktop

If so, you may be able to change things around using an account with administrative rights, unless it is a family PC and someone has set the XP administrator account with a password

[doire]

Hi Keith,

No i cant get into SAFE MODE.

I keep getting a 0x00000071 Error.

When i put the HD in a different pc i get a 0x0000007B error.

Im just wondering if a repair night fix it, but i have no admin password to do so.

Could this help? http://pubs.logicale...icle.asp?ID=305

Thanks

[Retired Tech]

Is it your PC, did you set a password when you installed XP

http://support.micro...kb;en-us;324103

Does it boot to any mode

How long has it been doing this

[doire]

Its a pc at work.

It boots up to the XP splash screen then i get the error message.

Ok forget about the 7B error message as this only happens when i put the HD in my own pc. Im getting im getting the 7B Error message because the original pc and my own pc are not the same model of pc.

The original pc throws up a 0x00000071 error message. Lets concentrate on that.

The user was locked out of the pc after putting in his password wrongly 3 times (pc isnt networked).

The pc has no c.d. drive

I was not at work on friday but one of his fellow workers attempted to move the HD to another pc in order to have access to a cd drive so that he could boot to a ERD Commander cd and unlock the password.

When he moved the HD he got the 0x00000071 error.

I can see the HD in the BIOS. (when i had it in my own pc)

Could it be a MBR issue?

[doire]

Is it even worth my while using the Recovery process?

The pc has its on type of XP OS. (its works own version)....and SP1

I have a normal XP cd here.....SP2 Could i use this in recovery process or would it harm the pc?

[Retired Tech]

It would need to be the same version CD as was used to install XP

Do you have a tech department at work?

This is an outside chance, and safe mode with command prompt is different

Items in blue which are underlined are clickable to give more information about the process

Start the System Restore Utility at a command prompt

1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP

[doire]

I rebuilt the MBR but i still get the 71 Error.

I cant boot into SAFE MODE normally so i will try and do so using the ERD Commander disc.

[doire]

Keith System Restore was no good either. Still getting the 0x00000071 Error

[Retired Tech]

Did you try your thing in post 3, which you should only do if it doesn't get you in any trouble

[doire]

Yeah i booted the pc up using ERD Commander and gor into the registry and disabled the need for a password at Recovery Console.

I then typed fixmbr once i was in Recovery Console and that rebuilt the MBR but im still getting the Error message.

Its strange that i can see the IDE drive in the BIOS. Would this mean the HD is working ok?

[Retired Tech]

Difficult to know what he couldhave done to mess the drive up

Are you using this method of repair

You can use this guide to repair XP

Possibly, you will need to press the start button and keep tapping the delete key, (possibly F2) until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter

You will need your XP product key to complete this

If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install

XP Repair Install

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

After running XP Repair you will need to install all Windows Updates

Microsoft Update

[doire]

Keith,

The company i work for use SP1 at the moment (SP2 is being brought in soon).

They have their own image of XP and have addded in a few extras. This version of XP is loaded on from a network. So no discs are used to install XP onto pcs.

I have a DELL SP2 disc here. Would this work for what you have suggested?

Cheers

[Retired Tech]

I doubt it, but it will only say wrong disc if you try

[doire]

Keith i did what you said (Repair) but for some reason it seems it is now installing XP all over again.

I have turned the pc off and back on again and it says it is restarting setup and is installing winodws which will take 39 minutes

I followed your link to a T.

Edited by doire, 31 July 2006 - 07:56 AM.