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Cant get on the internet


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#1
Thee Ox

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Hi all.
I have a pc that will boot up, but wont get to the internet.

Any suggestions?


Thanks
Thee :whistling:
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#2
jaxisland

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Go to Start-> Run
type cmd then press enter.
Type ipconfig/all
Let me know what it says.

Thanks
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#3
Thee Ox

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after I write cmd, and enter, the error message says "cannotfind the file cmd (or one of its components).Make sure the path an file name arecorrect and that all required libraries are avaliable."

I can enter lisconfig and the rum command will work.
Whatcha think?

Thanks for responding.

Thee
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#4
jaxisland

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Is this computer running Windows XP?

If its not type go to run then type command.
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#5
jaxisland

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try running this command in the run box: sfc /scannow

You may need your windows xp disc.

let me know
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#6
Thee Ox

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Thanks to both for answers; however, nothing works when I typw what you suggested in the run box.

????
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#7
Retired Tech

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Right click the taskbar, click task manager, click file, new task, type sfc /scannow (with the space) and then press enter
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#8
Thee Ox

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Upon right clicking, there is no task manager. Running win 98
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#9
jaxisland

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try going to run then typing command instead of cmd
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#10
Johanna

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Since it says XP under your name, we didn't know you were referring to a Win98 machine. How do you connect to the internet? Has this machine ever connected before? By giving us as much info as possible, we are better able to help.
Johanna
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