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flash.ocx problem

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I have verizon dsl. Have been trying to download verizon help & support tools software from there site but about half way through, I get the " installation error"......something about activeX control (HstWebInstall)..............What is this about and how do i fix the problem?

When i try to install there CD, I get this error..........C:\windows\system32\macromed\flash\flash.ocx
I have looked, and the file is on my hard drive, but...still get this message every time..help on this also!!

Many thanks for any help in this matter

Edited by retired63, 05 August 2006 - 09:56 AM.

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