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ftp problem


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#1
Lexyluv

Lexyluv

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Ok so i have my ftp server and everything is fine i had a folder that was on the server it shows up online but its all the sudden not in my server its like it disapeared any ideas as to where it when.
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#2
Facedown98

Facedown98

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So somehow, the folder got erased? Do you have another way to access the server other than FTP? Maybe cPanel if you have it?
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#3
Lexyluv

Lexyluv

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ya its gone and i only know how through my ftp
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#4
starjax

starjax

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you will need to open a ticket with your support provider (if your ftp is professionally hosted) and see if they can restore from a backup. If not then the data is lost.
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