Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Computer problem...


  • Please log in to reply

#1
SomeGuy4o8

SomeGuy4o8

    Member

  • Member
  • PipPip
  • 10 posts
Hey Guys....

My brother's computer has a problem. When he starts his computer, it gets this illegal operation thing for Explorer and when we close it, it doesn't do anything else. It keeps on doing that everytime he starts his computer. I need your help guys...I have no clue what to do....thanks for your time
  • 0

Advertisements


#2
ditto

ditto

    - i pwn n00bs -

  • Member
  • PipPipPipPip
  • 1,260 posts
Hey SomeGuy40o8!

It might be a bad file that loads when you start your computer. Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

ditto
  • 0

#3
SomeGuy4o8

SomeGuy4o8

    Member

  • Topic Starter
  • Member
  • PipPip
  • 10 posts
Sorry but my brothers computer can't even load all the way for me to be able to use that program...is there another way?
  • 0

#4
admin

admin

    Founder Geek

  • Administrator
  • 24,504 posts
Are you able to boot in safe mode?

Restarting in safe mode:
1. Start Windows, or if it is running, shut Windows down, and then turn off the computer.
2. Restart the computer. The computer begins processing a set of instructions known as the Basic Input/Output System (BIOS). What is displayed depends on the BIOS manufacturer. Some computers display a progress bar that refers to the word BIOS, while others may not display any indication that this process is happening.
3. As soon as the BIOS has finished loading, begin tapping the F8 key on your keyboard. Continue to do so until the Windows Advanced Options menu appears. 4. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
Using the arrow keys on the keyboard, scroll to and select the Safe mode menu item, and then press Enter.
  • 0

#5
SomeGuy4o8

SomeGuy4o8

    Member

  • Topic Starter
  • Member
  • PipPip
  • 10 posts
Nope...I tryed the safe mode and it still showed that error.....can you please give me another way?
  • 0

#6
admin

admin

    Founder Geek

  • Administrator
  • 24,504 posts
Then you'll need to do a repair installation:
See this guide: http://www.geekstogo...p?showtopic=138
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP