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Win Xp profile hijacked during login


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#1
kweide

kweide

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I have run all the adware etc tools and have none to report. My problem is my profile is reset each time i log on and I therefore am missing all shortcuts, links, desktop setting etc. When I lookup under documents and setting I see a Profile folder {kurt weide}and a second folder which looks likt the following {kurt weide.PREFERRE-35603E}.

Can anyone tell me why this is happening. I would prefer not to roll back my system to a May snapshot and loose all my changes since then.

Thanks,
Kurt
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#2
Retired Tech

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Items in blue which are underlined are clickable to give more information about the process

Start the System Restore Utility at a command prompt

1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP

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#3
kweide

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I tried those steps but still have the same problem. I have even created a new user while in safe mode and that user even created a .preXXXXXXX directory under documents and settings.

What other information do you need to help with this situation?

Edited by kweide, 07 August 2006 - 05:42 PM.

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#4
Retired Tech

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You can use this guide to repair XP

Possibly, you will need to press the start button and keep tapping the delete key, (possibly F2) until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter

You will need your XP product key to complete this

If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install


XP Repair Install

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

After running XP Repair you will need to install all Windows Updates

Microsoft Update

OR

Please follow the procedures outlined here: Malware Removal Guide

You will need a PC which can connect to the internet

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, please ask for advice in the Malware Forum
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