so this is just some background info, the problem we are having now is this:
now when she tries to run anything from the CD drive it tells her to insert the correct CD. but the CD IS in the drive. also what confounds me is the fact that when you go to my computer and choose open on the drive, it will read the contents just fine. so for that reason i dont think its a driver problem because it still reads the CD it just wont start the program. it started doing this randomly for no reason (that i know of). an interesting note as well is that when the sims 2 is started it gives a blank error dialog box. nothing but an Ok button on it. odd..
its also insteresting to note that this is the second XPS that my mom has had. she sent the other one back to dell because it was doing the same thing with the cd drive so they sent us a new one and after a few weeks, the same problem is back. i have no idea what is causing it, maybe it has something to do with something shes done or that game that has all kinds of problems. i dont know. any suggestions would be greatly appreciated. she (and therefore me as well) is at wits end!
The Cd drive is a Phillips DVD + RW DVD8801
Edited by mitharatowen, 06 August 2006 - 09:45 PM.