Previous to this I was using dial up and Avast. No problems. I got ATT dsl and installed (but did not install the virus protection as Avast was fine) Once I started using the dsl, I received error msg that Avast package was broken. I uninstalled it, then installed the ATT (sbc online protection) within a few days, the above happened. I do not have any of the disks for the software installed on the PC (ME or office) as I bought it second hand with all the sfw installed. I have had it a few years with no problems. If I reformat the harddrive I will not be able to use the pc anyway. Also, there are documents and pictures on it that I MUST save. It is more important for me to save these items than to have the computer usable.
Any great ideas? Is there someway that I can "fix" it enough to run the virus scan again and at least get the virus names and go from there?
I am currently using my secondary computer, so any downloaded programs would have to be put on disk to use on the other PC.
I realize this isn't a lot of information, but it's all I have.