Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Unknown virus


  • Please log in to reply

#1
debramarie

debramarie

    New Member

  • Member
  • Pip
  • 1 posts
My PC is running windows ME. It started freezing and not booting. I got it booted up, ran a virus scan. 6 viruses were listed in the window, however they were not listed as cleaned or deleted. Before I could get something to write the information down, it crashed.

Previous to this I was using dial up and Avast. No problems. I got ATT dsl and installed (but did not install the virus protection as Avast was fine) Once I started using the dsl, I received error msg that Avast package was broken. I uninstalled it, then installed the ATT (sbc online protection) within a few days, the above happened. I do not have any of the disks for the software installed on the PC (ME or office) as I bought it second hand with all the sfw installed. I have had it a few years with no problems. If I reformat the harddrive I will not be able to use the pc anyway. Also, there are documents and pictures on it that I MUST save. It is more important for me to save these items than to have the computer usable.

Any great ideas? Is there someway that I can "fix" it enough to run the virus scan again and at least get the virus names and go from there?

I am currently using my secondary computer, so any downloaded programs would have to be put on disk to use on the other PC.

I realize this isn't a lot of information, but it's all I have.
  • 0

Advertisements







Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP