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.DLL errors


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#1
not-so-geeky

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I have booted up my laptop with the last 24 hours and I get a error message of "This application failed to start because ODBC32.dll was not found. Re-installing the application may fix this problem." I then click the only option it gives which is OK and get the following "This application failed to start because NTDSAPI.dll was not found. Re-installing the application may fix this problem." and it only allows me to click OK on that aswell, after I click OK it leaves me the wallpaper background set to my desktop and my mouse cursor. I don't know weather it is the manufacturer but when I press Ctrl on my keyboard I get a radar effect the appears as me cursor, the model is a TOSHIBA Sattelite Pro, I would really appreciate any help given towards this.


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#2
Retired Tech

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Items in blue which are underlined are clickable to give more information about the process

Start the System Restore Utility at a command prompt

1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP

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#3
not-so-geeky

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I will try that but the only problem is I have tried to start in safe mode and it reads the same error messages
and hangs on the black screen with "Safe mode" in all four corners of the screen, also when I have used safe mode before I have been asked to click yes for something but it isn't even bringing up that box with the question.

Any other help that is possible would be great.

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#4
Retired Tech

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It is slightly different and will be the easiest way
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