I have Windows XP Home Edition. After coming home from a vacation I tried to start my computer and I receive the following error: lsass.exe, When trying to update a password this return status undicated that the value provided as the current password is not correct.
Before my vacation I installed new virus software from Symantec and as instructed turned off the Windows Firewall - I think that I forgot to turn it back on and that's probably most of my problem.
I am unable to get to the command prompt as indicated in most of the solutions that I have read about worms that might be causing this problem as the computer reboots before I even get to the desktop screen.
I have tried to start in Safe Mode as well as trying to start with the last know good configuration ... I get the same error in both cases. I tried to Repair Windows with my OS disk, but again, got the same error except now, after the windows boot up bar I get a screen that says setup is being restarted and then I get the lsass.exe error.
Can anyone help me with step by step instructions on what to do?